From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About the Role
It’s an exciting time here at Fivetran. We have grown our revenue, customer base and team very substantially over the past several years. We are rapidly growing our customer-facing teams through more segment-specific specialization.
At Fivetran, we want to enable our customers to make data backed decisions company wide by delivering ready to query data quickly and reliably into their cloud data warehouses. We work with companies from around the world to help them better understand their customers and products, and develop a truly data-driven culture. Our Powered by Fivetran team works with companies to embed Fivetran into their products and allow customers to white label and embed our data connectors into their technology to onboard third party data and scale their organizations. To support our growth, we’re hiring a Powered by Fivetran Embedded Account Manager with a mission to partner, retain, grow and delight our customers.
We’re looking for an Embedded Account Manager to join our team and own growth and retention for our embedded customers as well as win new embedded logos from our existing customer base. This role could be a great fit if you have experience in customer success, account management or sales for enterprise or OEM software. The Embedded Account Manager will hold a small book of customers at varying stages of the implementation process. Additionally, the Embedded Account Manager will be responsible for selling the embedded use case into our existing customer base to add additional logos and grow Powered by Fivetran revenue
What You’ll Do
- Own customer renewals and overall retention of your book of business.
- Be the customer advocate, and provide feedback internally to product, support and other teams that can help grow Fivetran’s value to customers.
- Develop customer relationships with the goal of creating customer advocates.
- Collaborate cross-functionally to drive pipeline generation and exceed revenue goals
- Accelerate the growth & adoption of Powered by Fivetran in our existing customer base through value-driven sales cycles
- Lead in-depth discovery and demonstrate a deep interest in our embedded customers’ data challenges, identify required capabilities and positive business outcomes to drive towards valuable long term customer engagements
- Collaborate with Solution Architects to drive increased value and expansion opportunities within our existing Powered by Fivetran book of business
- Forecast accurately and provide clear visibility on sales and revenue performance by actively managing and progressing opportunities
Skills We’re Looking For
- Being customer centric - building relationships, understanding customer needs and how we are delivering value.
- Experience in a SaaS quota-carrying sales or customer success role. Experience in analytics/data tools is a plus!
- Track record of hitting or exceeding your goals and KPIs.
- You are extremely organized. You are able to juggle lots of things at once while not letting anything drop.
- The right balance of self-confidence and humility to lead as an individual contributor.
- Collaborative and providing constructive feedback to the right teams, so that we can continue to learn and grow.
- Experience with Salesforce is a must.
Bonus Skills
- Analytical Skills: We are a data-driven company, just like our customers! It’s important to have the ability to process qualitative and quantitative data, and draw insightful conclusions from it.
- Strategic Thinking: Able to see and communicate the big picture in an inspiring way. Determines opportunities and threats through comprehensive analysis of current and future trends.
- Communication. Speaks and writes clearly and articulates without being overly verbose. Maintains this standard in all forms of written communication, including e-mail.
- Adaptability. Adjusts quickly to changing priorities and conditions. Copes effectively with complexity and change.
- Initiative: Seeing a problem to be solved and solving it or raising issues with proposed plans, methods or solutions.
#LI-MD1
The pay range displayed on this job posting reflects the minimum and maximum target for new hire salaries for the target position and level. Our pay ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual pay is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The pay range is subject to change and may be modified in the future. Your recruiter can share more about the specific pay range for your location during the hiring process.
This range represents base salary only and does not include incentive for sales roles, equity, or benefits, if applicable.
Pay Range
$116,256—$145,320 USD
Perks and Benefits
- 100% employer-paid medical insurance*
- Generous paid time-off policy (PTO), plus paid sick time, inclusive parental leave policy, holidays, and volunteer days off
- RSU stock grants
- Professional development and training opportunities
- Company virtual happy hours, free food, and fun team building activities
- Monthly cell phone stipend
*may vary by country - please reach out to your recruiter for more information
To learn more about Fivetran’s benefits by region - click here.
We’re honored to be valued at over $5.6 billion, but more importantly, we’re proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream. Read about us in Forbes.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team, click here and enjoy our video.
To learn more about our candidate privacy policy, you can read our statement here.
