Full-Time

Workplace Services Specialist I

Posted on 2/4/2025

Box

Box

1,001-5,000 employees

Cloud-based content management and collaboration solutions

Enterprise Software
AI & Machine Learning

Compensation Overview

$61k - $76.5kAnnually

Junior, Mid

Company Historically Provides H1B Sponsorship

San Francisco, CA, USA

The role requires in-office work a minimum of 2 days per week, with a focus on Tuesdays and Thursdays.

Category
Administrative & Executive Assistance
Administrative Support
Required Skills
Coupa

You match the following Box's candidate preferences

Employers are more likely to interview you if you match these preferences:

Degree
Experience
Requirements
  • High level of customer services
  • Bachelor's degree in facility management, business administration or relevant field
  • Minimum 2+ years’ experience, ideally with a combination of office/facilities management, administrative work, and event planning
  • Technical knowledge: Coupa, Office Space, Building Management Systems
  • Self-starter, highly organized, flexible, and solution driven
  • A proven ability to multi-task
Responsibilities
  • Serve as the primary point of contact at the front desk, managing employee inquiries related to workplace services (working in office Monday - Friday)
  • Must have the ability to support front desk operations and manage Communities & Impact WPS functions and responsibilities
  • Property management and Building Engineering coordination
  • Manage WPS budgets and programs (i.e., food programs, office supplies, etc.)
  • Facilities and vendor management: oversee day-to-day facility operations, including maintenance, cleanliness, sustainability initiatives, health and safety protocols
  • Event Support: Plan and manage key events, including QBRs, sales events, hackathons, holiday parties, trainings, and community programs
  • Office space planning and allocation: optimizing workspace utilization, coordinating office moves, and ensuring seating arrangements align with the needs of various departments
  • Support mail and logistics
  • Security and Compliance Support – uphold building and Box security and compliance policies, supporting Fire Life Safety (FLS), emergency coordination, crisis management, and disaster prevention efforts
  • Community and Culture Ambassador
  • Support different teams as related to our function
  • Provide a high level of customer service
  • Actively engage in building community and culture - supporting projects and events, which includes planning, coordinating and executing
  • General Boxers support (in-office and remote)
  • May be asked to provide on-site support at our Redwood City office as needed
Desired Qualifications
  • Experience in tech is preferred (but not required)

Box provides cloud-based content management and collaboration solutions that enable businesses to securely manage, share, and collaborate on their content. The platform offers features such as secure file storage, sharing, and collaboration tools, along with advanced functionalities like Box AI for Notes and Box AI for Documents, which utilize artificial intelligence to improve productivity by providing instant answers and content creation capabilities. Box differentiates itself from competitors through its focus on customer-centricity and tailored subscription plans that cater to various industries and business sizes. The company's goal is to transform the way people work together by offering a simple, secure, and efficient cloud content management system.

Company Size

1,001-5,000

Company Stage

IPO

Total Funding

$548.7M

Headquarters

Redwood City, California

Founded

2005

Simplify Jobs

Simplify's Take

What believers are saying

  • Box's collaboration with Bubo Defense opens new market opportunities in the defense sector.
  • The launch of Box Hubs can attract more enterprise clients with streamlined content management.
  • Box's Enterprise Advanced plan positions it as a leader in Intelligent Content Management.

What critics are saying

  • Increased competition from Amazon, Alphabet, and Microsoft pressures Box's market share.
  • Box's reliance on subscription fees makes it vulnerable to economic downturns.
  • AI integration poses risks of technical challenges and potential security vulnerabilities.

What makes Box unique

  • Box offers AI-driven features for advanced content management solutions.
  • Box integrates with Microsoft 365 Copilot for enhanced productivity and user experience.
  • Box provides customized solutions for the legal sector, like deal rooms and Box Hubs.

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Benefits

Health and Wellness

Family Support

Generous Time Off

Financial Benefits

Community

Evolving Workplace

Growth & Insights and Company News

Headcount

6 month growth

0%

1 year growth

0%

2 year growth

0%
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Jan 15th, 2025
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INACTIVE