Full-Time

New Grad Product Engineer

Titan

Titan

11-50 employees

AI-enabled MSP platform integrating acquisitions

No salary listed

San Francisco, CA, USA

In Person

Category
Software Engineering (1)
Required Skills
LLM
Python
React.js
TypeScript
Requirements
  • You've built something outside of class, such as a SaaS tool, a trading bot, a mobile app, or a community product, something with real users.
  • You've handled bug reports, shipped updates, and felt the pressure of real feedback.
  • Pursuing or recently completed a computer science degree from a rigorous program. You understand fundamentals such as data structures, systems, and architecture.
  • You are comfortable with modern web technologies (TypeScript, Python, React). You are curious about AI systems and how large language models change product design.
  • You don’t wait for perfect specifications. You ask questions, unblock yourself, and move.
Responsibilities
  • Contribute to production features that integrate artificial intelligence directly into technician workflows. Code that ships and code that gets used.
  • Participate in user interviews and feedback sessions. Understand the operational problems behind what we’re building.
  • Own small-to-medium features end-to-end, including backend logic, frontend implementation, and iteration after launch.
  • Learn how to balance speed with quality and experience the 0 to 1 phase inside a fast-scaling company.
Desired Qualifications
  • Bonus: You have built something that generated revenue.
  • Bonus: You have worked with artificial intelligence or machine learning frameworks or integrated large language model APIs into real applications.

Titan is a holding company that buys established MSPs and embeds its augmented AI platform into their core operations to shift them from reactive IT support to proactive, tech-enabled partners. The platform layers into each MSP’s existing software stack and uses AI agents to handle routine tasks, freeing human technicians to tackle higher-value work. Unlike typical MSP roll-ups, Titan aims for deep AI integration to improve efficiency and margins, backed by substantial funding. Its goal is to raise service quality, scalability, and the economics of MSPs in the large global market.

Company Size

11-50

Company Stage

Early VC

Total Funding

$74M

Headquarters

San Francisco, California

Founded

2024

Simplify Jobs

Simplify's Take

What believers are saying

  • General Catalyst's $74M funding in August 2025 fuels MSP acquisitions.
  • AI boosts technician effectiveness, driving 3x net margin increase.
  • RFA's 35-year financial services expertise scales with AI integration.

What critics are saying

  • AI integration fails in RFA's high-stakes financial systems within 12 months.
  • General Catalyst demands rapid ROI, forcing suboptimal MSP acquisitions by 2027.
  • Competitors replicate agentic AI, eroding Titan's edge in 18 months.

What makes Titan unique

  • Titan acquires MSPs like RFA and integrates proprietary augmented AI platform.
  • Founders Patel from Twitter and Heffernan from Scale AI build agentic AI.
  • AI agents handle routine tasks, enabling proactive IT support over reactive service.

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Growth & Insights and Company News

Headcount

6 month growth

-16%

1 year growth

5%

2 year growth

5%
PR Newswire
Aug 12th, 2025
Titan raises $74M led by General Catalyst to transform the IT services industry with its Augmented AI platform

/PRNewswire/ -- Titan, an AI holding company transforming IT Services with its augmented AI platform, announced today $74M in funding led by General Catalyst....

AlleyWatch
Aug 12th, 2025
The AlleyWatch Startup Daily Funding Report: 8/12/2025

Titan, a holding company focused on modernizing IT services with augmented AI, has raised $74M in Venture funding led by General Catalyst.