The Process Engineeringteam discovers, documents, and designs business processes for Fictiv that remove inefficiencies and improve productivity. This is accomplished by analyzing business workflow impacts for multiple functional areas including Operations, Finance, Sales, Marketing, Engineering, Product, Architecture, and Customer Support.

This team sets the stage for ensuring Fictiv’s business processes comply with various business standards (ISO, QS, SOC2, etc) and provides the coordination point for cross-functional stakeholders in the Product, Design, Architecture, and Engineering organizations. This team also governs the change control and rollout of new business processes and, when needed, recommends new software to fill any identified gaps in business processes that require automation.

Impact In This Role

The Process Engineeringteam defines the future of Fictiv (an innovative leader in product manufacturing). Process Engineering is a driving differentiator between traditional contract manufacturing and how Fictiv is disrupting and reducing the inefficiencies/prohibitive costs traditionally constraining new product development.

You will report to the Process Engineering Manager, striving to move the needle on strategic initiatives by delivering on key strategic milestones. You will be focused primarily on Continuous Process Improvement of Business Processes in multiple functional areas. You will collaborate with cross-functional stakeholders to discover, define, document, optimize and create Business Process and system integration workflows in order to provide the necessary controls for efficiency, measurement, and audit of internal processes. Where needed you will recommend software acquisition to fill gaps and inefficiencies. You will partner with the Product, Design, and Engineering teams to achieve these goals.

What You’ll Be Doing

• Perform interviews with internal stakeholders to discover and document their existing workflows and analyze critical pain points.
• Identify inefficient systems processes through data analysis and qualitative user research and generate  Business Process strategies to streamline critical path processes throughout the business.
• Perform gap analysis on existing Business Processes and provide recommended solutions based on business goals.
• Submit technical specifications and diagrams that document existing systems or outlines the build of prospective systems.
• Document functional requirements / technical specifications and maintain current documentation.
• Drive process and system design for new implementations.
• Develop release plans and timelines for new feature launches involving Business Process updates.
• Develop creative solutions to apply business logic and ensure that collected data is within required quality standards.
• Drive new Business Process rollout and change management to ensure business readiness and transfer of knowledge for any new process/system, including and development and presentation of any training materials for departmental stakeholders.
• Provide analytic support and business context to identify and drive critical growth initiatives.

Preferred Experience/Minimum Qualifications

• B.S. in Mechanical Engineering, Process Engineering, Software Engineering, Product Management or a related field.
• 5+ years experience in Process Engineering, Integrations Engineering or similar related roles.
• 5+ years of proven Continuous Improvement analytical experience from a similar role, including an excellent understanding of Continuous Improvement concepts.
• Experience in requirements gathering and process/value stream mapping.
• Experience in designing and driving integration efforts between Enterprise systems (ERP, CRM), preferably utilizing API-Centric integration approach such as Mulesoft or Boomi.
• Experience in successfully integrating software business model commerce capabilities focused on Order to Cash process (quotes, order management, fulfillment, billing and revenue recognition).
• Experience in Document change management with a good understanding of QMS, ISO, and SOC2 requirements.
• Experience with leading and coordinating cross-functional initiatives, conducting interviews, and performing analyses to create business cases for projects.
• Experience performing live training sessions for internal and external stakeholders during system and process implementation.
• Experience within manufacturing, supply chain, and logistics environment.
• Experience in process and system implementation.
• Experience using Salesforce, Netsuite, Odoo, JIRA is a plus. 

Abilities

• Are able to make decisions, meet targets and work under pressure.
• Ability to set up, facilitate, and lead service and process improvement sessions with a range of business stakeholders.
• Adept at creating visuals to tell a story.
• Ability to build strong trust-based relationships.
• Adept at shifting priorities while maintaining a high degree of organization and control.
• Ability to manage multiple tasks and projects simultaneously.
• Ability to recommend actionable insights from projects and lead projects autonomously.
• Ability to travel to remote sites. (less than 25%).
• Demonstrated ability to work with geographically dispersed teams.
• Ability to exercise good judgment within broadly defined practices and policies.
• Excellent decision-making skills and the ability to work in a collaborative environment, as a team player.
• Excellent verbal and written communication skills.
• Excellent leadership and collaboration skills and the ability to lead large projects autonomously.
• Exhibits a high level of initiative and integrity and is empathetic to the needs of individuals across the organization.
• Strong problem solving and critical thinking skills.
• Strong project management, presentation, and public speaking skills.
• Self-starter who’s comfortable with ambiguity, asking questions, and adept at shifting priorities.
• Strong customer service skills with proven service mentality.
• Strong in documenting business processes and communicating system requirements.

Traits of a Successful Partnership

• You have a passionate commitment to people and deep empathy for how supporting individuals leads to stronger company culture.
• You’re Collaborative – It is expected that you will partner with various departments to ensure organizational needs are met and to develop strategic programs.
• You will serve as an Advocate – In this role, you will solicit and listen to concerns, and take an active role in resolving problems. 

Perks and Benefits

• Competitive medical, dental, and vision insurance
• 401K plan
• Monthly Virtual Work stipend for things like food, internet, travel, pet care, health and wellness
• Annual Education stipend
• Parental leave programs 
• Paid volunteer days
• Onboarding setup, including: standing desk, laptop, monitor, and chair, and a stipend for additional items such as headphones, blue light glasses, or any other ergonomic supplies you may want or need
• And much, much more!

Fictiv is continuing to expand our remote US workforce. Recent hires include professionals located in:

Arizona (AZ), California (CA), District of Columbia, (DC), Delaware (DE), Florida (FL), Georgia (GA), Hawaii (HI), Iowa (IA), Illinois (IL), Indiana (IN), Kansas (KS), Massachusetts (MA), Maryland (MD), Michigan (MI), Minnesota (MN), Missouri (MO), North Carolina (NC), New Hampshire (NH), New Jersey (NJ), Nevada (NV), Ohio (OH), Oregon (OR), South Carolina (SC), Texas (TX), Tennessee (TN), Utah (UT), Virginia (VA), Washington (WA), West Virginia (WV), Wyoming (WY)

Interested in learning more?  We look forward to hearing from you soon.