Robotic Startup Specialist

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

A Day in the Life

A Day in the life:

• Develop the infrastructure to prepare and assist with education and training of health care professionals and disseminate knowledge to personnel as required on the technology related to their role.
• Develop an inventory plan and kits for robotic procedures, raising awareness for the use of the robot and supporting program governance.
• Supports field personnel in providing the best possible outcomes and service for Medtronic customers.
• Identifies and facilitates execution on growth opportunities with Sales and Clinical Support Team.
• Responsible for reporting complaints and Adverse Drug Reactions (ADR)
• • Meet with the Director of Robotic surgery and develop program goals and metrics for the Medtronic robot.
  • In concert with the Medtronic Field Service Engineer and the hospital staff, prepare the operating room to host the Medtronic robot.
  • Train hospital staff to clean and sterilize re-usable robotic instruments.
  • Develop a surgeon training plan, schedule attendance at Medtronic’s off-site training, arrange for proctored cases post-training.
  • Develop a training plan for support staff to include attendance at a Medtronic off-site training class and working with staff post training through learning curve.
  • Conduct regular program review meetings with the hospital’s Director of Robotic Surgery
  • Support the technology adoption by attending most if not every case during a surgeon and staff member’s learning curve.
  • Utilize change management techniques to engage clinical stakeholders and attain buy-in
  • Train and coach Hospitals’ staff to promote skill transfer and achieve self-sufficiency in operational excellence.
  • Generate clear proof points of the value delivered for pilot site by such program.
  • Package the service program developed and support its commercial deployment across hospitals.

SPECIALIST CAREER STREAM: Typically an individual contributor with responsibility in a professional discipline or specialty. Delivers and/or manages projects assigned and works with other stakeholders to achieve desired results. May act as a mentor to colleagues or may direct the work of other lower level professionals. The majority of time is spent delivering and overseeing the projects – from design to implementation - while and adhering to policies, using specialized knowledge and skills normally acquired through advanced education.

DIFFERENTIATING FACTORS

Autonomy: Established and productive individual contributor.
Works independently with general supervision on larger, moderately complex projects / assignments.

Organizational Impact: Sets objectives for own job area to meet the objectives of projects and assignments.
Contributes to the completion of project milestones.
May have some involvement in cross functional assignments.

Innovation and Complexity: Problems and issues faced are general, and may require understanding of broader set of issues or other job areas but typically are not complex.
Makes adjustments or recommends enhancements in systems and processes to solve problems or improve effectiveness of job area.

Communication and Influence: Communicates primarily and frequently with internal contacts.
External interactions are less complex or problem solving in nature.
Contacts others to share information, status, needs and issues in order to inform, gain input, and support decision-making.

Leadership and Talent Management: May provide guidance and assistance to entry level professionals and / or employee in Support Career Stream.

Required Knowledge and Experience: Requires practical knowledge and demonstrated competence within job area typically obtained through advanced education combined with experience.
Requires a Baccalaureate degree (or for degrees earned outside of the United States, a degree which satisfies the requirements of 8 C.F.R. § 214.2(h)( 4)(iii)(A) and minimum of 2 years of relevant experience, or advanced degree with 0 years of experience.

KNOWLEDGE/EDUCATION
• Bachelor’s degree, or;
• Advanced degree.
• Project / program management skills,
• Relationship building / customer engagement skills,
• Operating Room knowledge, Consultancy expertise,
• Change management skills. 

JOB EXPERIENCE 
• Minimum of 2 years of relevant experience, with a bachelor’s degree, or;
• No minimum relevant experience, with an advanced degree.
• Demonstrable experience over 10 years including relevant experience in consulting.
• Operating Room knowledge or experience; Knowledge of general surgery 
procedures and environment (Cardiac/Gynecology/Urology/Upper GI/Thoracic…)

• Demonstrated ability to operate from idea generation, strategy development through detailed implementation and results delivery.
• Strong and demonstrable project management skills: planning & coordinating, 
communicating & influencing, relationship building, achieving milestones, resolving issues and managing risks.
• Experience in change management. 

SKILLS/COMPETENCIES
• Work independently, yet in close relationship with its customer, propose and 
implement innovative approaches.
• Help prepare the Medtronic sales representative responsible for the account to take over day to day management of the relationships at the end of the engagement.
• Share and communicate determined best practices actively in the team.
• Work together as a team to develop new service offerings out of pilot projects for wider deployment.
• Fluent in NATIONAL LANGUAGE and English. The ability to speak more languages is a plus. 

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. 

Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
 

About Medtronic

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 90,000+ passionate people. 
We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.

Learn more about our business, mission, and our commitment to diversity here