Contract

Order Management Operations & Transformation Lead

Posted on 9/8/2026

Scandit

Scandit

201-500 employees

Barcode, ID, and text scanning SDKs

No salary listed

London, UK

Remote

Bachelor's

Category
Sales & Account Management (1)
Required Skills
NetSuite
Claude
ERP
CRM
Salesforce

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Requirements
  • A minimum of six years of experience in order management or a closely related role within a SaaS or subscription-based company, including exposure to complex or non-standard deal structures.
  • Strong understanding of the SaaS booking lifecycle and the ability to translate contractual and commercial terms into accurate bookings, including amendments, upgrades, co-terms and other contract modifications.
  • Hands-on Salesforce experience, including managing opportunities, orders and records, running reports, and maintaining data quality independently.
  • Practical knowledge of AI tools such as Claude or equivalent, with the ability to apply them to order entry, data management and process documentation workflows.
  • Demonstrated ability to lead or drive process transformation, including documenting current- and future-state processes and rolling out change to a wider team.
  • Working understanding of renewals reporting and commission processes, and how booking accuracy affects both.
  • Strong attention to detail and high accuracy when processing structured data across multiple systems simultaneously.
  • Clear and precise written communication in English, with the ability to escalate issues with full context and without ambiguity.
  • A degree in Finance, Business, Economics, Accounting or a related field, or equivalent practical experience.
Responsibilities
  • Act as the senior escalation point for complex and non-standard SaaS bookings, including amendments, co-terms, upgrades, downsells, multi-year agreements, multi-element arrangements and other non-standard structures.
  • Review contractual terms and translate them into accurate booking requirements and system entries.
  • Partner with Deal Desk, Sales, Legal and Revenue to determine the appropriate booking treatment for complex or contested deals.
  • Ensure bookings accurately reflect contractual terms, subscription values and relevant commercial structures.
  • Build and maintain practical booking guidance and decision frameworks so complex scenarios are handled consistently.
  • Provide functional guidance and mentoring to colleagues on complex booking scenarios, policies and system requirements.
  • Provide hands-on booking support during month-end and quarter-end periods when required.
  • Own the transformation of the booking process end to end by redesigning workflows, standardizing procedures and closing process and control gaps as the function scales.
  • Define and implement the target-state booking process, including controls, handoffs and approval points across Sales, Deal Desk and Finance.
  • Partner with Order to Cash and commercial stakeholders to improve policies and processes and ensure booking data supports downstream reporting and operational requirements.
  • Design and improve Salesforce workflows supporting the booking lifecycle.
  • Identify opportunities to simplify and automate booking activities and reduce manual data entry.
  • Lead the rollout of process changes, including documentation, testing, training, runbook updates and adoption.
  • Establish clear booking policies, decision frameworks and operating standards to improve consistency and scalability.
  • Oversee end-to-end order entry and validation across Salesforce and NetSuite, ensuring accuracy, completeness and compliance with booking policies.
  • Maintain and strengthen data integrity standards across customer relationship management and enterprise resource planning systems, proactively identifying and resolving data quality issues.
  • Ensure license key provisioning is accurate and aligned with contractual terms.
  • Serve as a senior point of contact for order-related questions and escalations from Sales, Deal Desk and Finance.
  • Support month-end and quarter-end close, ensuring bookings are processed, reconciled and traceable on time.
  • Lead and support automation initiatives across booking and Order Management processes, from problem identification and requirements definition through testing and implementation.
  • Partner with system and technology teams to translate operational requirements into scalable solutions.
  • Apply AI tools, including Claude or equivalent platforms, to improve order entry, data validation, process documentation and operational workflows.
  • Evaluate and test new tools and approaches that reduce manual effort and improve accuracy.
  • Ensure new processes and automation include appropriate controls and clear ownership.
Desired Qualifications
  • Deep familiarity with SaaS business models, subscription billing and revenue recognition concepts, including license key management.
  • Prior experience leading order-to-cash automation initiatives or system implementation projects.
  • Familiarity with revenue operations, contract management or Deal Desk processes.
  • Exposure to audit, compliance or SOX-adjacent financial controls.
  • Experience working with an enterprise resource planning system; NetSuite experience is a strong advantage.

Scandit provides SDKs that let smartphones and tablets scan barcodes, text, IDs, and objects, so businesses can add fast data capture to their apps. Developers integrate the SDKs into their own applications, while Scandit's scanning algorithms handle data across devices and environments to deliver quick results. The subscription-based product includes options like ID verification, helping retailers, logistics, healthcare, and manufacturers improve inventory, tracking, security, and customer experience without new hardware. Scandit differentiates by turning common devices into high-performance scanners with broad data-type support, easy updates, and scalable, customizable solutions to boost efficiency and user experience.

Company Size

201-500

Company Stage

Series D

Total Funding

$272.7M

Headquarters

Zurich, Switzerland

Founded

2009

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Simplify Jobs

Simplify's Take

What believers are saying

  • July 8, 2026 launch targets nine billion annual age-check bottlenecks in self-checkout.
  • Scandit claims 80% automated checks and 5% more transactions, improving retailer throughput.
  • August 21, 2024 MarketLab acquisition strengthens shelf intelligence and fixed-camera retail expansion.

What critics are saying

  • Biometric checkout triggers GDPR, UKAS, and state privacy scrutiny across Europe and U.S. retailers.
  • Honeywell sued Scandit in 2024; settlement closed March 20, 2025, but patent pressure persists.
  • Apple, Google, and Honeywell can bundle scanning features, commoditizing Scandit's SDK business eventually.

What makes Scandit unique

  • Scandit unifies barcode, text, ID, and object capture across phones, wearables, drones.
  • July 8, 2026 Age Verified Self-Checkout adds hardware-free biometrics on customer smartphones.
  • June 25, 2025 Walmart renewed Scandit, proving deep workflow embedding across associate apps.

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Benefits

Hybrid Work Options

Paid Holidays

Company Equity

Professional Development Budget

Growth & Insights and Company News

Headcount

6 month growth

0%

1 year growth

-1%

2 year growth

1%
Enterprise Times
Jul 8th, 2026
Scandit launches automated age-verification for faster, more compliant self-checkout.

Scandit launches automated age-verification for faster, more compliant self-checkout. July 8, 2026 Scandit, a smart data capture provider, has announced Age Verified Self-Checkout. A new solution that helps retailers automate age-restricted self-checkout purchases. It will reduce lane delays, minimise unnecessary associate intervention, and strengthen compliance. The solution is built for retailers selling products such as alcohol, tobacco and medication. Age Verified Self-Checkout delivers a fully autonomous checkout with no additional kiosk hardware needed. It will solve the need for store associates to manually intervene, one of the biggest sources of friction in self-checkout. Each year, there are 9 billion age-restricted, self-checkout transactions globally With this solution, 80% of age checks are resolved automatically in seconds. This removes the need for associate intervention, while the verification process is 6x faster for the customer. The streamlined checks result in 5% more transactions across a retailer's full self-checkout fleet. The expectation is that this will lead to shorter queues and increased sales, especially during peak hours. The solution turns a customer's smartphone into a private, secure age-verification tool. Enabling shoppers to confirm their age in under 10 seconds. All this is achieved without downloading an app, primarily through facial age estimation or, alternatively, by scanning their ID. Improving operations. Age Verified Self-Checkout helps retailers avoid the cost and maintenance burden of hardware-based alternatives. It helps them improve operations in three key areas: * Fraud prevention: The photo-comparison technology catches underage ID fraud that card-reader solutions cannot and that associates may not. This includes underage customers using someone else's ID. * Labour optimisation: Automation frees store associates from routine age checks and uncomfortable situations, while allowing them to focus on higher-value tasks. * Revenue lift: The always-available solution keeps self-checkout lanes moving, leading to increased sales. Retailers under pressure to deliver faster. According to Christian Floerkemeier, CTO and Co-founder of Scandit, "Retailers are under pressure to deliver faster, more convenient self-checkout experiences. Yet age-restricted sales remain a persistent bottleneck and one that only intensifies as self-checkout fleets scale. "Today, retailers are forced to choose between absorbing the ongoing labour cost of manual checks. Or investing in proprietary hardware, neither of which scales efficiently. Age Verified Self-Checkout removes this trade-off by automating compliance in a fast, secure and hardware-free way. The new solution reduces intervention and optimises labour." Supported by Scandit Smart Data Capture with vision AI, the solution marks Scandit's first entry into biometrics. Scandit says it has designed the solution with privacy at its core. The system processes data 100% on-device. Neither Scandit nor retailers transmit or store biometric or ID data. This approach ensures complete data sovereignty for every verification. It also complies with key standards, including GDPR, CCPA, ISO/IEC 27566-1, ISO 27001, and UKAS Challenge 25 certification. Take a selfie, complete your shop. Age-Verified Self-Checkout uses a selfie-first design. This approach verifies most shoppers in a single step. The system prioritises speed and intuition. When a shopper scans a restricted item at self-checkout, the kiosk displays a QR code. The shopper scans the code with their smartphone, which opens a verification page in the browser. The customer then takes a quick selfie, and on-device vision AI estimates their age instantly. If the estimate is above the retailer's threshold, the checkout continues automatically. If the estimate drops below the threshold, the system prompts the customer to scan an ID. The device reads this ID locally, and it then compares the data against the selfie photo. No external servers process this sensitive information. The comparison happens instantly on the user's device. It will help detect underage customers attempting to use someone else's ID. The kiosk then receives a single pass/fail signal. Age Verification Self-Checkout serves grocery, supermarket, fuel, and convenience retailers. These businesses handle high self-checkout volumes and face strong demand for age-restricted products. They operate with limited store labour. Enterprise Times: What this means for businesses. This is an interesting development in retail. For retailers, this means self-checkout could become faster, less labour-intensive and more commercially viable for age-restricted products. Age verification is currently one of the main points where staff still need to intervene. It creates queues and reduces the efficiency gains that self-checkout is supposed to deliver. By automating most checks through a shopper's own smartphone, retailers could keep lanes moving and reduce pressure on store associates. This will potentially increase transaction volumes during busy trading periods. It also strengthens the case for scaling self-checkout without adding expensive dedicated hardware or increasing compliance risk. If the privacy and accuracy claims hold up in real-world deployments, retailers in grocery, convenience, fuel and supermarket formats could use this to improve customer experience while maintaining tighter controls around alcohol, tobacco, medication and other restricted goods. However, adoption will depend on shopper trust and regulatory acceptance in each market. The question is, "How will the system handle edge cases such as poor connectivity, low smartphone access or customers who are uncomfortable with biometric-style verification?

Newswire
Jul 8th, 2026
Scandit launches automated, Age Verified Self-Checkout that reduces friction, improves compliance.

Scandit launches automated, Age Verified Self-Checkout that reduces friction, improves compliance. Jul 08, 2026, 03:00 ET Smart data capture solution, powered by vision AI, self-verifies consumers in under 10 seconds with data privacy assured enabling retailers to optimize labor and ensure compliance ZURICH, July 8, 2026 /CNW/ - Scandit, the leader in smart data capture, today announced Age Verified Self-Checkout, a new solution that enables retailers to automate and verify self-checkout purchases of age-restricted items to reduce lane delays, remove avoidable associate intervention and improve compliance. Built for retailers selling products such as alcohol, tobacco and medication, Age Verified Self-Checkout delivers a fully autonomous checkout with no additional kiosk hardware needed. It addresses one of the biggest sources of friction in self-checkout: the need for store associates to manually intervene on the 9 billion age-restricted, self-checkout transactions globally each year*. With this solution, 80% of age checks are resolved automatically in seconds - removing the need for associate intervention, while the verification process is 6x faster for the customer. The streamlined checks result in 5% more transactions across a retailer's full self-checkout fleet leading to shorter queues and increased sales - especially during peak hours. By turning a customer's smartphone into a private, secure, instant age-check tool, the solution allows shoppers to verify their age in under 10 seconds with no app download required primarily via face estimation technology or scanning their ID as an alternative. In addition to helping retailers avoid the cost and maintenance burden of hardware-based alternatives, it helps them improve operations in three key areas: * Fraud prevention: The photo-comparison technology catches underage ID fraud that card-reader solutions cannot and associates may not, including underage customers using someone else's ID. * Labor optimization: Automation frees store associates from routine age checks and uncomfortable situations, while allowing them to focus on higher-value tasks. * Revenue lift: The always-available solution keeps self-checkout lanes moving leading to increased sales. "Retailers are under pressure to deliver faster, more convenient self-checkout experiences, yet age-restricted sales remain a persistent bottleneck and one that only intensifies as self-checkout fleets scale," said Christian Floerkemeier, CTO and Co-founder of Scandit. "Today, retailers are forced to choose between absorbing the ongoing labor cost of manual checks or investing in proprietary hardware, neither of which scales efficiently. Age Verified Self-Checkout removes this tradeoff by automating compliance in a fast, secure and hardware-free way, which reduces intervention and optimizes labor." Powered by Scandit Smart Data Capture with vision AI, the solution marks Scandit's first entry into biometrics and has been designed with privacy at its core. With 100% on-device processing, no biometric or ID data is transmitted or stored by Scandit or retailers. It also complies with key standards, including GDPR, CCPA, ISO/IEC 27566-1, ISO27001 and UKAS Challenge 25 certification. Age Verified Self-Checkout is designed to be fast and intuitive with a selfie-first design that will verify most shoppers in one step. When a shopper scans a restricted item at self-checkout, the kiosk displays a QR code. The shopper scans the code with their smartphone, which opens a verification page in the browser. The customer then takes a quick selfie, and on-device vision AI estimates their age instantly. If the estimate is above the retailer's threshold, the checkout continues automatically. If the estimate falls below the threshold, the customer is prompted to scan an ID, which is read on-device and compared against the selfie photo to help detect underage customers attempting to use someone else's ID. The kiosk then receives a single pass/fail signal. Age Verification Self-Checkout is suited to grocery, supermarket, fuel and convenience retail environments with high self-checkout volumes, strong demand for age-restricted products and limited store labor availability. *Based on Scandit calculations About Scandit Scandit is the leader in smart data capture, powered by vision AI, giving superpowers to workers, customers, and businesses by providing actionable insights and automating end-to-end processes. Its Smart Data Capture platform enables smart devices, such as smartphones, handheld computers, drones, digital eyewear, robots, and fixed cameras to interact with physical items by capturing data from barcodes, text, IDs, and objects with unmatched speed, accuracy, and intelligence. Scandit enables innovation that delivers significant cost savings, increases employee retention and customer loyalty. The company partners with customers at every step with trials, solution design, integration, and customer success support included. Visit scandit.com to learn why market leaders across retail, transport and logistics, healthcare and manufacturing like Instacart, Carrefour, Ahold Delhaize, Albertsons, Levi Strauss & Co., Sephora, Lufthansa, and FedEx trust Scandit. SOURCE Scandit [email protected]

PR Newswire
Jul 8th, 2026
Scandit launches AI-powered age verification for self-checkout, cutting check times by 6x

Scandit has launched Age Verified Self-Checkout, a software solution that automates age verification for restricted products at retail self-checkout kiosks without requiring additional hardware. The system resolves 80% of age checks automatically and is 6x faster than manual verification, completing checks in under 10 seconds. The solution uses customers' smartphones and face estimation technology to verify age. Shoppers scan a QR code displayed at checkout, take a selfie, and on-device vision AI estimates their age. If verification fails, customers can scan an ID for photo comparison to detect fraud. The system addresses a significant retail bottleneck, as store associates currently manually intervene on 9 billion age-restricted transactions globally each year. Scandit claims the automated process leads to 5% more transactions across retailers' self-checkout fleets. All biometric processing occurs on-device, with no data transmitted or stored, complying with GDPR and other privacy standards.

TechDay
Nov 23rd, 2024
Scandit unveils SDK 7.0 with smart data capture upgrades

Scandit unveils SDK 7.0 with smart data capture upgrades.

The National Law Review
Oct 31st, 2024
Honeywell Asserts Barcode-Scanning Patents Against Scandit AG

Swiss company Scandit AG created an application called ShelfView, which enables retailers to verify the prices of various products and ensure that associated promotions are correctly updated.