Full-Time

Operations Analyst

Updated on 1/20/2025

Metropolis

Metropolis

501-1,000 employees

Technology-driven facility management for parking

Automotive & Transportation
Fintech
Real Estate

Compensation Overview

$75k - $112kAnnually

+ Healthcare Benefits + 401(k) Plan + Bonus Plans

Junior, Mid

Chicago, IL, USA

Hybrid position with onsite requirements.

Category
Supply Chain Management
Operations & Logistics
Required Skills
Data Analysis
Requirements
  • Bachelor’s degree in Business Administration, Finance, Operations Management, or related field.
  • Proven experience in operations analysis, financial reporting, and project management.
  • Strong analytical skills with the ability to interpret complex data.
  • Proficiency in data analytic techniques and tools.
  • Excellent communication skills and the ability to create comprehensive reports and presentations.
  • Experience with financial management and budgeting processes.
  • Ability to work independently and manage multiple priorities in a fast-paced environment.
Responsibilities
  • Lead corporate compliance initiatives by collecting data, analyzing business trends, and identifying deployment gaps.
  • Research and address underperforming locations and negative trends.
  • Analyze market-specific business metrics to detect trends that could impact performance.
  • Perform trend analysis to enhance operational and technological value.
  • Evaluate customer portfolio profitability, margin opportunities, and deal compliance.
  • Enhance revenue growth by reviewing and optimizing Parking.com pricing.
  • Track deployment of our platform to maximize client value and promised cost savings.
  • Develop tracking tools for KPI’s and OKR’s and provide regular updates to the SVP.
  • Serve as liaison between SCP and Product groups to align on functionality needs and data requirements.
  • Propose and implement process improvements, tracking their effectiveness across markets.
  • Create weekly metric dashboards for operational guidance.
  • Conduct rate analysis to enhance revenue at locations.
  • Track deployment schedules to address potential delays and fill gaps.
  • Assist in tracking client P&L and budget creation. Scrutinize P&L data to identify value or negative trends.
  • Manage a tracking tool for fixed assets.
  • Oversee Client AR with weekly follow-ups with the operations team.
  • Partner with Accounting and Finance to deliver accurate and timely financial statements, reports, and analysis.

Metropolis focuses on improving facility management, particularly in the parking sector, by using computer vision technology to facilitate checkout-free payments. This technology allows drivers to park and pay without the need for traditional payment methods, making the process more efficient. Metropolis serves a variety of clients, including real estate owners and valet services, and operates in over 360 cities across North America, processing more than $4 billion in payments each year. What sets Metropolis apart from its competitors is its integration of payment solutions with facility management services, which not only enhances the parking experience but also increases asset productivity for its clients. The company's goal is to streamline parking operations and create revenue opportunities for its clients through its advanced technology and services.

Company Stage

Debt Financing

Total Funding

$1.2B

Headquarters

Santa Monica, California

Founded

2017

Growth & Insights
Headcount

6 month growth

-3%

1 year growth

-5%

2 year growth

-5%
Simplify Jobs

Simplify's Take

What believers are saying

  • Metropolis processes over $4 billion in payments annually across 360 cities.
  • The acquisition of SP Plus Corporation expands Metropolis's market reach.
  • AI-driven dynamic pricing models optimize revenue in real-time.

What critics are saying

  • Increased competition from BMW-owned ParkMobile may impact market share.
  • The SP Plus acquisition may pose integration challenges and financial strain.
  • Rapid expansion could lead to operational inefficiencies and quality control issues.

What makes Metropolis unique

  • Metropolis uses AI and computer vision for checkout-free parking payments.
  • The company integrates its platform into field operations for revenue generation.
  • Metropolis serves diverse clients, including real estate and valet services.

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Benefits

Health Insurance

401(k) Retirement Plan

Disability Insurance

Life Insurance

Stock Options

Performance Bonus