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Full-Time

Embedded Account Manager

Global Security Operations

Posted on 6/27/2024

Cobalt Robotics

Cobalt Robotics

51-200 employees

AI-powered robotic safety and facilities management

AI & Machine Learning
Robotics & Automation
Aerospace

Compensation Overview

$100kAnnually

Junior

Tempe, AZ, USA

Category
Customer Success Management
Strategic Account Management
Sales & Account Management
Required Skills
Communications
Management
Requirements
  • Bachelor’s degree or equivalent work experience within a Global Security Operation Center, including Everbridge Suite, Anvil, and Genetec
  • Exceptional leadership skills and ability to motivate and influence team members and cross-functional partners positively
  • Experience managing access control, video surveillance, communications/radio, mass notification, and risk monitoring systems
  • Strong bias for action and demonstrated experience in setting and achieving aggressive performance objectives
  • Resilient and able to adapt to dynamic and high-stress situations quickly
  • Excellent critical thinking skills, attention to detail, and ability to forecast second and third-order effects of actions
  • Flexible scheduling environment (may need to work nights, weekends, and holidays) as operational needs dictate
  • Exceptional written and oral communication skills
  • 1-3 years people management experience
  • Understanding of best-in-class standard operating procedures and technology for global security operations
  • Strong customer advocacy skills
  • Strong interpersonal skills
  • Integrity, professionalism, communication, and diplomacy skills
  • Ability to provide executive reporting to leadership based on program performance and escalate appropriately
Responsibilities
  • Lead a team of analysts and operators in a Global Operations Center
  • Deliver world-class service and support for internal customers
  • Identify, track, and report risk event information in a timely manner
  • Coordinate and lead staffing of 24/7 operations
  • Execute the travel risk management program
  • Manage global incident and emergency management
  • Centrally manage access, video, environmental sensors, and associated alarms
  • Manage training, drills, process improvement, and program development
  • Partner with Incident Responders during emergencies
  • Produce and deliver regular and ad hoc briefings

Cobalt Robotics offers seamless robotic safety services utilizing machine learning and artificial intelligence to provide detailed reporting, behavioral change analysis, and cost reduction for businesses, with a focus on physical safety and facilities management. The robots are designed to handle repetitive tasks, ensuring complete situational awareness and reducing liability, while the service is managed by military special operations intelligence officers.

Company Stage

Series B

Total Funding

$55M

Headquarters

Fremont, California

Founded

2016

Growth & Insights
Headcount

6 month growth

-1%

1 year growth

0%

2 year growth

15%