Full-Time

Software Release Coordinator

Posted on 5/9/2026

Selene

Selene

501-1,000 employees

Mortgage loan servicing and loss mitigation

No salary listed

Dallas, TX, USA

In Person

Category
DevOps & Infrastructure (1)
Required Skills
Microsoft Azure
Quality Assurance (QA)
Risk Management
Requirements
  • A relevant degree in Computer Science, Engineering, or a related field.
  • Experience with release management tools.
  • A solid understanding of the software development lifecycle.
Responsibilities
  • Coordinate and Manage Releases: Plan, schedule, and oversee the release of software products. Coordinate testing/staged data for QA and UAT cycles and simultaneous coordination of release phases.
  • Collaborate with Teams: Work with development teams and other departments to document estimated completion dates and coordinate QA and UAT handoffs, Negotiate with Technical Product Managers to achieve timely UAT sign-off
  • Maintain Documentation: Keep detailed records of release processes and track release metrics, generate a variety of sprint capacity and velocity related reports
  • Ensure Quality: Make sure all software updates and releases meet the required quality standards.
  • Risk Management: Identify and mitigate risks associated with software releases.
  • Communication: Facilitate communication between different teams and stakeholders.
  • Continuous Improvement: Continuously improve the release process to enhance efficiency and quality.
  • Support During Releases: Provide support during release activities and troubleshoot issues as they arise.
  • Management/Governance: Ensuring items assigned to each phase gate reach completion and the appropriate data updates are made, gauge progress and notify leadership of risks that may impact the release, schedule sprint planning meetings and complete associated ADO DevOps data updates as needed, distribute proactive notifications to ensure each phase starts and ends by the established date

Selene provides mortgage loan servicing and resolution for residential portfolios, handling performing, re-performing, and high-touch special servicing for distressed loans with agency approvals. It is an approved servicer for FHLMC, FNMA, GNMA, VA, and USDA, and is one of only two GNMA single-family master servicers and approved sub-servicers. Its services include loss-mitigation strategies backed by proprietary technology and individualized client management for a diverse client base such as banks, investors, REITs, private equity, hedge funds, GSEs, and government agencies. The goal is to help clients efficiently service and resolve mortgage portfolios while reducing losses through scalable capacity and data-driven, personalized service.

Company Size

501-1,000

Company Stage

N/A

Total Funding

N/A

Headquarters

Houston, Texas

Founded

2004

Simplify Jobs

Simplify's Take

What believers are saying

  • Jocelyn Martin-Leano appointed President of Selene Finance to drive growth.
  • Doug Whittemore named Chief Strategy Officer for all Selene business lines.
  • Selene Cares+ prepares borrowers for productive support team conversations.

What critics are saying

  • Outdated fax and mail forms cause delays versus digital competitors like Mr. Cooper.
  • Cares+ tools lack integration with paper-based Uniform Borrower Assistance Form.
  • CFPB scrutiny obsoletes fragmented systems, forcing overhaul or fines in 12-24 months.

What makes Selene unique

  • Selene Cares+ launches customized microsites and animated videos for 24/7 borrower education.
  • Measurable engagement refines Selene Cares+ digital tools for borrower relevance.
  • Future Selene Cares+ phases expand personalization and self-service capabilities.

Help us improve and share your feedback! Did you find this helpful?

Your Connections

People at Selene who can refer or advise you

Benefits

Paid Time Off

Medical, Dental &Vision

Employee Assistance Program

Flexible Spending Account

Health Savings Account

Paid Holidays

Company paid Life Insurance

401(k) Company Match

Company News

National Mortgage Professional
Feb 9th, 2026
Selene Finance Unveils First Phase Of Its Borrower Assistance Campaign

Selene Finance unveils first phase of its borrower assistance campaign. Feb 09, 2026 Selene has launched the first phase of its Selene Cares+ campaign, introducing enhanced digital tools and educational resources designed to improve borrower communication and engagement during times of financial hardship Selene Finance LP has launched the first phase of Selene Cares+, a borrower assistance campaign aimed at streamlining communications and providing clearer, more accessible support for customers navigating financial challenges. The initial rollout centers on enhanced digital outbound communications designed to deliver educational, informative content that borrowers can access on demand - 24 hours a day, year-round. These resources include customized microsites, animated videos, and educational modules, enabling customers to learn at their own pace and revisit material as needed to better understand the options relevant to their financial situation. According to Joe Davila, CEO of Selene Holdings, the campaign responds to common hurdles borrowers face during periods of financial stress, particularly when confusion or incomplete information can impede engagement. "Borrowers are often overwhelmed during periods of financial stress, and confusion or lack of information can become a barrier to meaningful engagement," said Davila. "Selene Cares+ reflects our commitment to meeting customers where they are, with clarity, empathy, and transparency. This program is about creating confidence through understanding and ensuring borrowers know we are here to help." Selene's leadership underscores that the digital experiences go beyond traditional servicing communications by delivering consistent messaging tailored to individual circumstances. Engagement with these tools is measurable and continuously refined to ensure relevance and effectiveness. Get the NMP Daily Essential stories, every weekday. Future phases of the initiative promise expanded content, improved personalization, broader communication channels, and additional self-service capabilities, reinforcing Selene's commitment to proactive borrower engagement throughout the customer journey. "I've helped build borrower communication programs before, but Selene Cares+ takes this concept to an entirely new level," said Douglas Whittemore, chief strategy and growth officer of Selene. "This isn't about sending messages - it's about breaking down barriers to communication and addressing the negative perceptions that sometimes prevent borrowers from engaging. By giving borrowers the ability to learn on their own terms, through intuitive digital experiences, we create a more informative and comfortable path for them to reach out when they're ready to take the next step."

Bluefield Daily Telegraph
May 7th, 2025
Jocelyn Martin-Leano, President, Selene Finance and Doug Whittemore, Chief Strategy and Growth Officer Join Selene to Drive Next Phase of Company's Growth

Selene, a provider of industry leading loan servicing, diligence and title solutions, today announced the appointments of Jocelyn Martin-Leano as President, Selene Finance and Doug Whittemore as Chief Strategy and Growth Officer for all Selene Holdings' business lines, effective immediately.