Design and Build Effective Learning Experiences

• Pursue a deep understanding of department roles to create a learning process centered around our learners and their individual learning needs or goals in a human centered and goal oriented way
• Continually capture learners’ interest with innovative and effective design that helps to motivate meaningful behavior change through compelling adaptive learning solutions and experiences
• Collaborate with product leads, subject matter experts, and a wide variety of stakeholders, to identify learning outcomes, create learning content, and design courses and curriculum for various learning environments
• Develop online learning activities that align with desired learning outcomes, apply research-based learning principles, and inform learner progress and success in online learning environments
• Design and build transformative elearning experiences that work in concert with other modalities (e.g., instructor-led training, virtual instructor-led training, and microlearning reinforcement) to drive behavior change
• Develop contemporary, high-impact, and innovative learning products, such as eLearning, animated videos, demos, simulations, and digital tools and resources
• Use your creativity, consultative, problem solving, instructional design, and project management skills to provide clear and easy-to-understand learning solutions for our learners
• Partner creatively with a variety of team members, offering and receiving constructive feedback to ensure quality at every step in the development process
• Develop new and maintain existing training curricula, including adding and archiving content and resources in the learning management system
• Develop and own end-to-end processes for traditional and rapid course development, content review, and knowledge management

Update and Maintain Quality of Learning Products

• Systematically review and update materials for accuracy, clarity, consistency, and instructional soundness - while continually looking for ways to improve them
• Assist with creating and reviewing surveys from participants to adjust and enhance training
• Monitor and evaluate the utilization of resources and effectiveness of training using a variety of metrics available
• Create decision tree for urgent, important, and non-urgent prioritization of content updates

Support, Maintain, and Utilize Learning Platforms

• Support our learning platforms and intranet portals, including page design and maintenance; resource uploads and management; user accounts/access, and support
• Collaborate with platform administrators on the features and functions needed to deliver innovative learning activities
• Maintain knowledge base, ensuring all links are operational and content is accurate and up-to-date on all relevant platforms
• Integrate the utilization of learning platforms in learning experience design strategies
• Recommend opportunities to leverage existing platforms differently and research new technology that enhances learning 

To be successful in this role, the Learning Experience Designer will possess the following qualifications:

• Strong working knowledge of principles and methods for learning experience design and development
• Previous experience working with an LMS is required. Experience with Saba is a plus
• Proficiency in course authoring tools, HTML coding, and content creation for platforms such as YouTube
• Experience in creating learning and development content and approaches for adults utilizing a variety of training methods and tools (e.g., field and forum, in-person and remote sessions, coaching, and self-guided learning)
• Experience developing interactive course material using Articulate 360, or similar software, and delivering content via Learning Management System software
• Relevant competencies include content curation, program curriculum development, analytical problem solving, strategic development and insights, project management, needs assessments, and gap analysis
• Maintain knowledge of new developments in learning science, learning design, and learning analytics through continuous research to ensure our solutions deliver innovation
• Must be results-oriented with the ability to prioritize and manage multiple projects simultaneously, curate content, and work with multiple SMEs, while consistently meeting deadlines and client expectations
• Comfortable working in a fast-paced, dynamic environment while maintaining focus on achieving key goals
• Must be able to work independently, leading end-to-end projects, and taking ownership of required processes  
• Strong interpersonal skills and ability to engage at all levels of the organization
• Effective written and verbal communication 
• Strong computer and technical skills
• Previous experience in healthcare is a plus, but not required