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Full-Time

Mysql Database Support Engineer

Confirmed live in the last 24 hours

Percona

Percona

201-500 employees

Open-source database software and services provider

Consulting
Enterprise Software

Mid, Senior

Remote in USA

Category
Customer Education & Training
Customer Support
Customer Success & Support
Requirements
  • Good hands-on knowledge of both MySQL and InnoDB
  • Be a skilled with some of the MySQL ecosystem of tools and technologies
  • Knowledgeable about performance tuning, query optimization, & index tuning
  • Know-how of backup solutions such as Xtrabackup, mydumper, etc, and also of Point-in-Time-Recovery
  • Some experience with high-availability solutions (replication, routers, proxies, etc)
  • Exposure and practice with zero-downtime procedures
  • Good understanding of monitoring requirements
  • Demonstrable experience in administering Linux-based systems
  • Ability to troubleshoot methodically, identifying and applying fixes for known errors, and when necessary, capacity to think outside of the box to resolve complex issues
  • Self-taught and enthused to grow your skill set with new technologies as the industry continues to evolve
  • Availability to travel for the occasional team meeting, conference or customer visit
  • Experience working with customers in English
  • Very desirable to have related Kubernetes knowledge
Responsibilities
  • helping our customers’ DBA teams when they need expert assistance
  • gathering relevant data and investigating issues to provide a detailed analysis of your findings in a digestible format by email, instant message or voice
  • performing screen-sharing sessions to help them quickly navigate and resolve issues
  • authoring new blog posts on interesting topics for our open-source community to digest
  • answering questions on our forum
  • creating new articles in our customer-facing knowledge base for more frequently seen issues
  • hosting webinars amongst other things

Percona specializes in open-source database software and services, focusing on systems like MySQL, PostgreSQL, and MongoDB. The company enhances these databases to improve their speed and reliability, catering to a diverse clientele that includes small startups and large enterprises across various sectors such as technology, finance, and e-commerce. Percona's business model combines free open-source software with paid services, offering enhanced versions of popular databases and tools like Percona Monitoring and Management (PMM) for performance monitoring. Their revenue primarily comes from consulting services that optimize database performance, managed services for database management, and support services for troubleshooting. Percona aims to be a key partner for organizations that depend on effective data management.

Company Stage

N/A

Total Funding

$972.7K

Headquarters

Pleasanton, California

Founded

2006

Growth & Insights
Headcount

6 month growth

-3%

1 year growth

-3%

2 year growth

-2%
Simplify Jobs

Simplify's Take

What believers are saying

  • The appointment of Liz Warner as CTO, with her extensive experience in organizational transformation, signals strong leadership and potential for innovative growth.
  • Percona's continuous development of new features, such as automated major version upgrades and encryption enhancements, demonstrates their commitment to staying ahead in the database management market.
  • Their global client base of over 3,000 businesses indicates a robust and scalable business model with significant market penetration.

What critics are saying

  • The open-source nature of Percona's software could lead to challenges in monetization and competition from other free solutions.
  • Rapid technological advancements and the need for constant innovation may strain resources and impact long-term sustainability.

What makes Percona unique

  • Percona's focus on open-source database solutions, including enhanced versions of MySQL, PostgreSQL, and MongoDB, sets it apart from competitors who may rely on proprietary software.
  • Their free Percona Monitoring and Management (PMM) tool provides added value to clients, distinguishing them from other service providers who may charge for similar functionalities.
  • Percona's expertise in database optimization and reliability, combined with their comprehensive support and consulting services, makes them a go-to partner for businesses of all sizes.