Full-Time

Network Engineer

Tier I Support Services

Posted on 7/4/2025

HEXAWARE

HEXAWARE

No salary listed

Plano, TX, USA

In Person

Category
Customer Experience & Support (1)
Requirements
  • 3-5 years of experience in Network Operations teams
  • Strong oral and written communication skills
Responsibilities
  • Hands-on experience with Data Center Network routing, switching technologies, and protocols, including TCP/IP, IPv4, IPv6, BGP, OSPF, and ISIS
  • Good knowledge in firewall concepts, configuration, and management of firewalls such as Palo Alto and Checkpoint
  • Hands-on troubleshooting experience with Data Center and Enterprise-based wired and wireless network hardware platforms (Nexus, Cisco Wi-Fi, Arista Wi-Fi) and architectures
  • Competence in following the MoP (Method of Procedure) for configuring, troubleshooting, and managing network load balancers like F5 and Netscaler
  • Solid understanding of IPv4, IPv6 addressing & subnetting, IP Address Management, and DNS concepts & troubleshooting
  • Experience collaborating with Service Provider Teams to resolve faults with WAN circuits and BGP issues
  • Work effectively with partner support teams, including TAC support teams of principal vendors like Cisco and Palo Alto
  • Execute the MoP for implementing changes or troubleshooting issues
  • Maintain a high sense of urgency while staying composed under pressure
  • Team-oriented, quick learner, and adaptable to changes
Desired Qualifications
  • Industry-standard certifications preferred (e.g., CCNA)

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