Sales Manager

Job Description

What you’ll do…

• Create and deliver a clear sales plan for our restaurants, bars, rooftop and social events, with ambitious but realistic revenue goals.
• Build relationships with local businesses, communities, agencies, concierges, event organisers and tastemakers who can bring the right people through our doors.
• Develop new corporate and social accounts while nurturing existing relationships and turning one-off visits into regular business.
• Get out into the city through appointments, networking, hosted experiences, trade events and partnerships - this is not a role that lives behind a desk.
• Work closely with Marketing, Brand and F&B teams to create promotions, packages, events and collaborations that feel relevant rather than generic.
• Use guest data, previous business and local insight to identify opportunities across quieter periods, celebrations, group dining and special occasions.
• Own the sales journey from prospecting and pitching through to confirmation and a strong operational handover.
• Track activity, pipeline, conversion, revenue and return on promotions, adjusting the plan when something is not landing.
• Keep a close eye on the local competitive set and wider food, drink, culture and events scene.
• Help outlet teams build confidence in upselling, relationship building and capturing future business.
• Be present at key events and hosted moments, making sure clients feel looked after and connected to the hotel.

Qualifications

What we’re looking for…

• Individuals. You’re looking for a place where you can be you; no clones in suits here.
• Passion for hospitality - whether that’s a drink, a meal, an event or a bed for the night.
• You’re all about having a positive impact on the people you interact with, leaving them with a memorable experience.
• You’re not precious. We leave our egos at the door and help get things done.
• You’re up for doing things differently and trying (almost) everything once.
• If we got stuck in a lift together, we’d have a good time and share a few laughs.
• You want to be part of a team that works hard, supports each other, and has fun along the way.
• You’ll bring proven experience in hospitality sales, venue sales, F&B sales, events or a related commercial role.
• You have a strong local network - or the energy and curiosity to build one quickly - and enjoy being out meeting people.
• You’re commercially sharp, comfortable with targets, pipelines and reporting, and know how to turn relationships into measurable business.
• You’re creative in how you approach partnerships and promotions, but organised enough to follow through properly.
• You communicate and present confidently in English; additional languages are a bonus.
• You’re collaborative and understand that a sale is only successful when operations can deliver it brilliantly.
• Experience with CRM, hotel sales systems or restaurant reservation platforms would be useful.

Additional Information