Product Specialist @ TerrAscend

INACTIVE

Full-Time

Product Specialist

Posted on 4/18/2024

TerrAscend

201-500 employees

Vertically integrated cannabis operator and retailer

Consumer Goods

Junior

Kalamazoo, MI, USA

Required Skills

Customer Service

Requirements

21 years or older
Background check
2+ years of administrative customer relations/customer service and retail experience
Excellent customer service and interpersonal skills
Ability to communicate professionally in person, over the telephone, through email, and other electronic means
Excellent computer skills working within a POS system as well as a cash register and payment processing systems
Basic math skills with the ability to handle cash transactions
Ability to stand for long periods, bend, reach and move about the store with the ability to lift and carry up to 20lbs

Responsibilities

Welcome customers and offer assistance
Represent the brand in a positive and compliant manner
Maintain and organize inventory
Stay current on product and cannabis-related information
Enter customer and order information into the POS system
Responsible for inventory and cash reconciliation procedures
Maintain compliance with company policies and local regulations
Answer questions and provide guidance on cannabis products and local restrictions
Keep all areas of the store clean and clutter-free throughout the day

Gage Cannabis, Co (USA) is on a mission to become the leader in the cannabis segment for Cultivation, Processing, and Provisioning. We strive for the highest standards in social responsibility and ethical business practices. The company’s world-class cannabis team produces indoor cannabis that is grown in small batches with a focus on premium quality.

Product Specialists will act as ambassadors of the company brand in a retail setting. The ideal candidate should be dependable, organized, motivated and passionate about their work. Working knowledge of cannabis products as well as current regulations is essential as this role will be given the task of preparing and dispensing, cannabis-based products under the direct supervision of the Store Manager. This role also requires a holistic understanding of the use and dosing effects of the products.

RESPONSIBILITIES

Welcome customers by greeting them and offering helpful, friendly, and knowledgeable assistance
Represent the brand in a positive and compliant manner while providing excellent customer service
Excellent interpersonal skills are crucial, must maintain a clean and professional appearance
Work with the Manager and Assistant manager to maintain and organize inventory, validate that all UPC codes and menus reflect the correct product information and pricing
Stay current on product and cannabis-related information and communicate this to the patients
Enter customer and order information into the POS system, process payment, and finalize orders
Responsible for inventory and cash reconciliation procedures
Maintain compliance with all company policies and procedures as well as local regulations
Answer questions and provide guidance on cannabis products and local restrictions
Keep all areas of the store clean and clutter-free throughout the day

QUALIFICATIONS

Must be 21 years or older and be able to pass a background check
Proven prior professional experience with cannabis products from a regulated retail or medical distribution center required
2+ years of administrative customer relations/customer service and retail experience
Requires excellent customer service and interpersonal skills
Ability to communicate professionally in person, over the telephone, through email, and other electronic means in order to effectively explain all variations of cannabis products to guests
Excellent computer skills working within a POS system as well as a cash register and payment processing systems
Basic math skills with the ability to handle cash transactions
Must maintain a clean and professional appearance while in our customer-based environment or representing our brand
Ability to stand for long periods, bend, reach and move about the store with the ability to lift and carry up to 20lbs

Part Time; Hourly. Must be available to work nights, weekends, holidays, overtime as needed and rotating shifts (opening and closing). Pay based on experience and successful interview. Full benefits and great growth opportunities.”

Gage USA is an Equal Opportunity Employer and is committed to conducting all its activities in a barrier-free and inclusive manner. We thank all candidates for their interest in Gage USA; however, only successful applicants will be contacted for an interview.

TerrAscend

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Website

View Company Profile

As a vertically integrated cannabis operator, TerrAscend stands out in its industry with advanced cultivation and manufacturing technologies that ensure the delivery of high-quality products. The company operates with a solid focus on consistent quality across its numerous retail locations, catering to both medical and legal adult-use markets. Working here means being part of a team that values precision and innovation in one of the fastest-growing industries.

Company Stage

IPO

Total Funding

$332M

Headquarters

Norristown, Pennsylvania

Founded

2017

Growth & Insights

Headcount

6 month growth

↑ 11%

1 year growth

↑ 26%

2 year growth

↑ 87%

INACTIVE