Middleware Engineering Manager

About this role:

Wells Fargo is seeking a dynamic and experienced leader to manage our Middleware Engineering team in India. This role is responsible for the team that architects, builds, secures, and operates our enterprise

messaging and streaming platforms, including IBM MQ, Confluent Kafka, Redis and Solace. You will lead a team of subject matter experts, setting the strategic direction for our critical data-in-motion infrastructure that supports high-volume, low-latency financial applications. This is a leadership role for a manager who combines deep technical knowledge with a passion for developing engineers and delivering highly reliable platform services.

In this role, you will:

Team Leadership & Strategy

• Lead, mentor, and develop a high-performing team of middleware engineers, fostering a culture of technical excellence, collaboration, and continuous improvement.
• Set the strategic roadmap for the messaging and streaming platforms, aligning with business objectives, technology modernization, and cloud initiatives.
• Manage team resources, including hiring, performance management, career development, and project allocation.

Architecture & Service Delivery

• Oversee the architecture and engineering of enterprise-grade middleware infrastructure.
• Govern the standards and best practices
• Ensure the delivery of robust solutions for high-availability (HA) and disaster recovery (DR)
• Drive the platform's automation strategy, overseeing the development and maintenance of frameworks (Ansible, Python, Terraform) to improve efficiency and reduce manual effort.

Platform Management & Operations

• Manage the overall health, performance, and capacity of all middleware environments.
• Lead the team during high-priority production incidents, ensuring effective root cause analysis (RCA) and timely resolution.

Stakeholder & Developer Collaboration

• Serve as the primary point of contact for business and application stakeholders regarding all middleware services.
• Champion the adoption of event-driven architectures and streaming best practices across the organization.
• Foster strong partnerships with application development teams, ensuring they receive the support and guidance needed to effectively integrate with the firm's middleware platforms.

Required Qualifications:

• 5+ years of Infrastructure Engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• 2+ years of Leadership experience

Desired Qualifications:

• 5 + years of Software/ Infrastructure Engineering experience, or equivalent
• 3+ years of management or leadership experience
• Experience driving automation initiatives using tools like Ansible, Python, or Terraform.
• Hands-on experience with enterprise messaging/streaming platforms, demonstrating a strong technical foundation in several of the following: IBM MQ, Confluent Kafka, Solace, or similar enterprise middleware products.
• Expertise in Web/ App Server products like Apache HTTP Server, NGinx, Apache Tomcat, Microsoft IIS, IBM Liberty)
• Expertise in Redis Caching to empower developers with caching capabilities through APIs and intuitive self-service
• Proficiency in programming languages such as Full stack Java, Python, Ansible, and experience with relevant frameworks and libraries
• Solid understanding of CI CD Pipeline, Microservices Architecture, and API integrations, OCP
• Bachelor’s degree in computer science/ engineering.

• Experience in a management or team leadership role overseeing a technical infrastructure or software engineering team.
• Active participation in senior leadership forums, including steering committees, executive reviews, and strategic planning sessions.
• Skilled at organizing and hosting offsites to align teams, foster collaboration, and strengthen leadership culture.
• Proven ability to develop technical strategy, manage engineering teams, and deliver complex projects.
• Experience managing operations for critical production systems, including incident and problem management.

• Experience in financial services or another industry with high-throughput and strict reliability requirements.

• A strong leader who can inspire and develop technical talent.
• A strategic thinker who can connect technical decisions to business value.
• Excellent communication and interpersonal skills, with the ability to engage with both technical staff and senior leadership.
• Ability to maintain calm and decisive leadership during critical production incidents

Job Expectations

• Flexibility to work in a global environment across matrix organizations in a financial ecosystem
• Ability to work additional hours for business requirements as needed
• Manage, coach, and develop a team or teams of experienced engineers and engineering managers in roles with moderate complexity and risk, responsible for building high quality capabilities with modern technology
• Ensure adherence to the Banking Platform Architecture, and meeting non-functional requirements with each release
• Partner with, engage and influence architects and experienced engineers to incorporate Wells Fargo Technology technical strategies, while understanding next generation domain architecture and enable application migration paths to target architecture; for example cloud readiness, application modernization, data strategy
• Function as the technical representative for the product during cross-team collaborative efforts and planning
• Identify and recommend opportunities for driving escalated resolution of technology roadblocks including code, build and deployment while also managing overall software development cycle and security standards
• Determine appropriate strategy and actions to act as an escalation partner for scrum masters and the teams to meet moderate to high risk deliverables and help remove impediments, obstacles, and friction while encouraging constant learning, experimentation, and continual improvement
• Build engineering skills side-by-side in the codebase, conduct peer reviews to evaluate quality and solution alignment to technical direction, and guide design, as needed
• Interpret, develop and ensure security, stability, and scalability within functions of technology with moderate complexity, as well as identify, manage and mitigate technology and enterprise risk
• Collaborate with, partner with and influence Product Managers/Product Owners to drive user satisfaction, influence technology requirements and priorities in the product roadmap, promote innovative and intelligent solutions, generate corporate value and articulate technical strategy while being a solid advocate of agile and DevOps practices
• Manage allocation of people and financial resources to ensure commitments are met and align with strategic objectives in technology engineering
• Hire, build and guide a culture of talent development to have the skills required to effectively design and deliver innovative solutions for product areas and products to meet business objectives and strategy, as well as conduct performance management for engineers and managers

Posting End Date:

*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace.  Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.