Full-Time
Distribution Network Operations Center Technician
Updated on 7/25/2026
Deluxe Media
5,001-10,000 employees
Global media services provider for content
No salary listed
South Jordan, UT, USA
In Person
On-site in South Jordan, Utah; occasional travel to theater sites.
 IT & Security (1) |
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- Technical Aptitude: Capacity to learn technical workflows and perform specific tasks.
- Self-Motivation: A self-starter who takes ownership of their work, producing measurable results within constrained timeframes and high-pressure situations.
- Autonomy & Collaboration: Proven ability to work efficiently with minimal supervision and collaboratively as part of a larger team.
- Detail-Oriented: Precision in work output, technical documentation, and operational reporting.
- OperationsExperience: Functional knowledge of database workflows, ticketing systems, and information management.
- Communications: Strong communication and customer service skills for interacting with clients, internal teams, field technicians, and theater site personnel.
- Content Management & Operations: Receive, process, schedule, and fulfill digital content bookings for seamless delivery to movie theaters across North America.
- Content Management & Operations: Manage time-sensitive content tasks, process site reception reporting, and meticulously organize distribution records.
- Content Management & Operations: Perform specific recurring maintenance tasks to ensure overall network health.
- Field Service & Theater Support: Provide real-time installation, hardware component management, and maintenance support to on-site field service technicians.
- Field Service & Theater Support: Remotely guide theater staff through on-site troubleshooting, hardware installation, and equipment configuration/testing.
- Field Service & Theater Support: Resolve site-specific content delivery and network issues under tight theatrical timelines.
- Network Connectivity & Monitoring: Remotely monitor, identify, isolate, and resolve site-specific network connectivity issues.
- Network Connectivity & Monitoring: Review, diagnose, and maintain remote theater equipment (including system dependencies, failure analysis, and root-cause resolution).
- Network Connectivity & Monitoring: Identify and immediately escalate high-impact network disruptions to the management team.
- Network Connectivity & Monitoring: Participate in inbound support queues and provide live event confidence monitoring.
- Strong overall technical aptitude, with prior experience working in a NOC (Network Operations Center), CSC (Customer Service Center) or a related technical environment.
- Job experience in a LAN/WAN environment working with networked systems, appliances, and/or servers.
- Hands-on familiarity or exposure to: Linux/Windows CLI, SSH, RDP, RAID, AWS, IP Multicast/Unicast, and/or DCP (Digital Cinema Package).
Deluxe Media is a global, multidisciplinary service provider for the media and entertainment industry. It supports premium content creators and distributors with end-to-end services across Global Cinema, Content Distribution, Localization, and Mastering, and it scales across Streaming, Theatrical, Broadcast, and Mobile workflows. How its offerings work: Deluxe handles the full lifecycle of content preparation and distribution, from high-quality mastering and localization to distributing content to multiple platforms and formats, enabling content to reach audiences worldwide. What sets Deluxe apart: it combines a broad, integrated suite of services under one roof and the scale to work across multiple stages of the content lifecycle—from creation through distribution—across global cinema, TV, streaming, and mobile. Its goal is to help clients succeed in the new era of global entertainment and consumer engagement, wherever and however audiences choose to watch.
Company Size
5,001-10,000
Company Stage
N/A
Total Funding
N/A
Headquarters
Burbank, California
Founded
1915
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Simplify's Take
What believers are saying
- Streaming platforms' continued content localization demand drives recurring revenue from dubbing and subtitling.
- Consolidation of fragmented post-production market creates acquisition targets and pricing power opportunities.
- Premium positioning with established client relationships insulates from commoditized AI-driven localization competition.
What critics are saying
- Netflix, Amazon, Disney internalized post-production capabilities since 2020, directly displacing localization revenue.
- AI-driven dubbing and subtitling reduce traditional service costs by 70–90%, forcing client defection.
- Platinum Equity ownership pressure for exit by 2026–2027 risks talent exodus and service degradation.
What makes Deluxe Media unique
- Global end-to-end creation-to-distribution platform serving premium content creators and broadcasters.
- Mission-critical infrastructure across Los Angeles, Toronto, Moosic, and Wilmington supporting 24/7 operations.
- Established 1915 with deep expertise in theatrical, broadcast, streaming, and mobile distribution landscapes.
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Benefits
Hybrid Work Options
Growth & Insights and Company News
6 month growth
↑ 4%1 year growth
↑ 4%2 year growth
↑ 4%Global HR search firm Frederickson Partners ha s recruited Billy Register as the new CFO of Bluberi Gaming.
Deluxe, the leading global provider of digital and cloud-based solutions to the world’s largest content production studios and distributors, today announced the appointment of Chris Reynolds to Executive Vice President, Localization and Fulfillment Services. In this new role, Reynolds will oversee the two business lines on a worldwide basis. The move is part of Deluxe’s strategic decision to combine its Localization and Fulfillment operations, as the services have become increasingly interconnected.