Kin is on a mission to change home insurance from what it is to what it should be. Whether we’re leveraging data to create customizable coverage or providing claims service that goes above and beyond expectations, our members are at the heart of everything we do. In the face of ever-growing climate risk, they deserve an insurance company that cares about them. We aim to stick with our members through thick and thin.

We use efficient technology that lets homeowners buy directly from us to keep costs down. This is the essence of Kin. Our approach has fostered amazing growth, attracted marquee investors, and earned us accolades, including being named to:

• Built In Chicago’s Best Places to Work, Midsize Companies (2021-2024).

• Forbes’ America’s Best Startup Employers (2021- 2023).

• Inc. 5000 Fastest-Growing Private Companies.

• Forbes’ Fintech 50.

Simply put, our people are what make us great – we need forward-thinking, inspired game-changers like you to join us in our mission.

So, what’s the role?

We welcome people from all backgrounds who are driven by a passion of creating great engineering teams and awesome products that users love. As the head of engineering for our growth team (Acquisition and Retention), you will lead a growing team of 30-40 engineers to build and rethink the growth-technology stack for the home insurance industry. As a leader, we’ll rely on you to build high performing technical teams, deliver business value and innovate to create a best-in-class growth platform.

A day in the life could include:

• Participating in the development of the business and product strategy. Developing roadmaps and a technical vision to drive outcomes. 

• Leading engineering team(s) to develop a best-in-class platform with a deep nuanced understanding of what drives the business and leads to a stable, maintainable platform. Prioritizing what matters most.

• Taking ideas from concept to production and driving delivery excellence.

• Communicating with the executive team and company leadership about tech strategy, vision, programs, investment plans, and production issues.

• Up-leveling not just the growth team, but engineering overall at Kin

• Hiring, nurturing and mentoring top engineering talent. Giving engineers a strong sense of belonging, ownership and career pathing.

• Being a steward of the platform. Owning quality, availability, scalability, resiliency, performance, observability and maintainability as part of ongoing development. Instilling  pride of ownership.

• Supporting operations and SRE teams in backstopping production issues and incidents. Driving resolutions through  root cause analysis.

I’ve got the skills...but do I have the necessary ones?

• Has grown up with an engineering background. Has been a developer and architect and worked hands-on in their career.

• Overall 12+ years of experience in software development & strong computer science fundamentals with 5+ years managing a team of 25+ software engineers.

• Comfortable with working at the 50,000ft level shaping product and business strategy. Driving technology vision/roadmaps and OKRs. Also equally comfortable getting into the weeds working with teams on architecture, planning, resourcing, delivery or quarterbacking production issues when needed.  Adept at “seeing around corners” and building with an eye to the future.

• Cultivate a culture of deep ownership, empathy and innovation. Nurture a high performance culture and motivated, empathetic teams. Be comfortable with tough-love when necessary.

• Experience with end-customer-centric UX, design and architecture. This may include frameworks such as jobs-to-be-done, design sprints, or technology such as JS frameworks and libraries, headless API services, DSLs, etc. 

• Experience with a b2c tool-stack is nice to have eg. CDPs, CRMs, campaign management, affiliate marketing, customer analytics, conversion funnels, etc.

• Conversant with use of analytics using BI or other customer analytics like Google Analytics or FullStory.

• Knowledge of the Insurance Industry & Products is a plus but not necessary.

For Sales Agents and Customer Service Agents: These roles sit in any of the following 30 states: AL, AZ, CO, FL, ID, IL, IN, KS, KY, MA, MD, ME, MI, MN, MO, MT, NC, NE, NM, NV, NY, OH, OK, PA, SC, TN, TX, UT, VT, VA, WA, and WI.

For all other positions, these roles can sit in any of the following 40 states: AL, AR, AZ, CA (exempt only), CO, CT, FL, GA, ID, IL, IN, IA, KS, KY, MA, ME, MD, MI, MN, MO, MT, NC, NE, NJ, NM, NV, NY, OH, OK, OR, PA, SC, SD, TN, TX, UT, VT, VA, WA, and WI. Please only apply if you are able to live and work full-time in one of the states listed above.

State locations and specifics are subject to change as our hiring requirements shift.

About Kin

Kin is the only pure-play, direct-to-consumer digital insurer focused on the growing home insurance market. We make policies convenient and affordable through a technology platform that delivers a seamless user experience, customized options for coverage, and fast, high-quality claims service. Kin is a fully licensed carrier that offers coverage through its reciprocal exchanges which are owned by its policyholders. To learn more, visit www.kin.com.

EEOC Statement

Kin is proud to be an Equal Employment Opportunity and Affirmative Action Employer. We don’t just accept difference – we honor it, nurture it, and celebrate it. We don’t discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.