Senior Payroll Implementation Specialist
Bilingual
Confirmed live in the last 24 hours
Humi

51-200 employees

All-in-one HR managment platform
Company Overview
Humi's mission is to build a HR solution that is supportive, uncomplicated, and most importantly, people-focused. They’re building a company that believes people perform better when they’re happier, and we’re empowering our clients to do the same.
B2B

Company Stage

Series B

Total Funding

$41.5M

Founded

2016

Headquarters

Toronto, Canada

Growth & Insights
Headcount

6 month growth

3%

1 year growth

19%

2 year growth

27%
Locations
Canada
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Sales
Communications
Customer Service
CategoriesNew
Sales & Account Management
Customer Success & Support
Requirements
  • Fully bilingual in French and English
  • 1+ years of client management or stakeholder relations experience
  • Experience or knowledge in payroll, accounting, or financial sectors
  • Tech savvy and ability to pick up new platforms and software quickly
  • Strong communication skills with a customer service mindset and team mindset
  • Self-starter with a resourceful attitude when problem solving and dealing with ambiguity
  • Analytical and strategic thinker
  • Completed post-secondary degree in Accounting, Finance, Payroll, or other relevant areas
  • Payroll Compliance Practitioner (PCP) certification is an asset
  • Experience working in a fast-paced startup is an asset
Responsibilities
  • Analyze clients’ payroll needs to determine feasibility and configuration
  • Responsible for all payroll setup for clients, including analysis, validation, issue resolution, process training, initial dry/live run(s), support, and churn
  • Support Experience Managers with payroll technical know-how and new CRA guidelines
  • Facilitate and schedule client training calls, develop work-back schedules, advise on benefits set-up, troubleshoot, and provide ongoing consultation
  • Work closely with the Sales team to ensure successful payroll implementations and identify product line expansion opportunities
  • Participate in or take the lead on projects to improve processes or with the strategic planning of the Implementation Experience team
Desired Qualifications
  • Experience working in a fast-paced startup
  • Payroll Compliance Practitioner (PCP) certification
  • Experience in client management or stakeholder relations
  • Knowledge in payroll, accounting, or financial sectors