Full-Time
Machine Learning Engineer
Posted on 3/13/2025
Smarsh
1,001-5,000 employees
Cloud-based archiving and compliance solutions
No salary listed
Junior, Mid
India
Hybrid position requiring some in-office days.
- 2+ years industry experience
- BS in CSE/Masters in CSE or equivalent
- Expert programming skills in relevant languages
- Strong analytical, design, problem solving skills and customer focus
- Strong communication and collaboration skills
- Good organizational skills
- Deep understanding and experience in software architecture/software engineering
- Strong understanding and experience in continuous software delivery
- Strong understanding of ML business and technology domain
- Work across teams to design complex solutions
- Integrate multiple software projects to solve higher-level challenges
- Work closely with Product Management and the rest of the engineering team to define features and their implementations with careful attention to quality, scalability, and maintainability
- Investigate and solve complex bugs, performance, security and scalability issues
- Participate in troubleshooting and fixing Production Issues
- Identify issue patterns and implement proactive measures to address the root causes
- Collaborate with multiple agile teams to ensure their solutions integrate effectively
- Track work in ticketing system (JIRA)
- Other duties as assigned
- AI/ML elective in graduate studies is desirable
Smarsh offers archiving and compliance solutions for financial services, government agencies, and other regulated industries. Their cloud-based system allows organizations to securely store and manage communications data, helping them meet regulatory requirements. Smarsh differentiates itself by serving both large enterprises and smaller organizations, and by integrating with tools like Microsoft Teams to support remote work. The company's goal is to assist organizations in navigating compliance challenges and effectively managing their data.
Company Size
1,001-5,000
Company Stage
Acquired
Total Funding
$42.4M
Headquarters
Portland, Oregon
Founded
2001
Simplify's Take
What believers are saying
- Smarsh's acquisition of CallCabinet expands its offerings into the voice compliance market.
- The new Costa Rica office enhances global support with skilled local talent and time zone advantages.
- Partnership with Verizon simplifies mobile compliance procurement, increasing market penetration.
What critics are saying
- Integration challenges with CallCabinet's technology could disrupt operations if not managed well.
- The EU's AI Act may require significant adjustments to Smarsh's AI-driven solutions.
- Expansion into Latam may expose Smarsh to geopolitical and economic instability.
What makes Smarsh unique
- Smarsh offers a cloud-native, context-aware, and extensible archive for communication data.
- The company serves 9 of the top 10 banks with tailored compliance solutions.
- Smarsh's Connected Capture for Microsoft Teams supports remote workforces with integrated compliance tools.
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Benefits
Health Insurance
Dental Insurance
Life Insurance
Disability Insurance
Unlimited Paid Time Off
Paid Vacation
Paid Sick Leave
Paid Holidays
Hybrid Work Options
Stock Options
401(k) Company Match
Employee Assistance Programme
Wellness Program
Adoption Assistance
Group Income Protection
Group Life Assurance
Maternity Leave
Paternity Leave
Workplace Pension Scheme
Monthly Wellness Allowance
Company Bonus
Growth & Insights and Company News
6 month growth
↑ 2%1 year growth
↑ 2%2 year growth
↓ -1%Smarsh®, the global leader in communications data and intelligence, today announced that it has acquired CallCabinet, a pioneer in cloud-native compli
For the second year, Smarsh Inc. has been named a Category Leader in the Chartis RiskTech Communication Surveillance Quadrant.
New office in Costa Rica's Ultra Park technology hub will enhance support for global customersPORTLAND, Ore., Aug. 28, 2024 /PRNewswire/ -- Smarsh®, the global leader in digital communications data and intelligence, today announced it has continued its global expansion with the opening of a Costa Rica office, its sixth Center of Excellence.The new office, located in the prominent Ultra Park technology hub in Heredia, enables Smarsh to unlock access to local talent that will better support its global customers, including 19 of the top 20 global financial institutions. Selected for its highly skilled technology talent and proximity to other global companies like Amazon, Intel and Microsoft, the Costa Rica Center of Excellence is strategically important for the company to scale functions requiring advanced technical training."The establishment of our Costa Rica office marks a pivotal step in our strategy for sustained growth and global presence," said Smarsh CEO Kim Crawford Goodman. "By tapping into the vibrant ecosystem Costa Rica offers, we are positioning ourselves to enhance our operational capabilities and service offerings, ensuring we remain at the forefront of our industry. This move is about laying the groundwork for the future – where Smarsh leads the way in transforming how businesses use their communications data to protect the truth and prevent risk."Smarsh, which has offices in the U.S. as well as in EMEA and APAC, views Costa Rica as crucial to its operational execution and delivery due to:Strong local talent with more than 45,000 technology specialists and engineers known for their innovation and high-quality work.Time zone advantages that will help Smarsh's global support team provide around-the-clock service to its customers.Spanish and Portuguese language expertise that will ensure Smarsh's global support team continues to offer on-location, multi-language customer service."The opening of our Costa Rica office is not just a testament to Smarsh's commitment to global expansion, but a pledge to our customers around the world," said Smarsh Chief Customer Officer Rohit Khanna
The European Union’s AI Act came into force Thursday (Aug. 1), establishing the world’s first comprehensive regulatory framework for artificial intelligence and setting new compliance standards for businesses worldwide. The EU adopted the rules earlier this year after negotiations that gained urgency following the 2022 debut of ChatGPT. The chatbot’s capabilities highlighted the potential and risks of generative AI systems, which can produce human-like text, images and other content. The new law classifies various types of AI based on risk and imposes different requirements and obligations on “limited risk” and “high risk” AI systems
Smarsh integrates with OpenAI's ChatGPT Enterprise Compliance API.