Host – Clockwork

Job Description

As a Host at Clockwork, you will be the first point of contact for our guests, embodying the high service standards of the Fairmont Royal York. Your role is crucial in creating a welcoming atmosphere and ensuring a seamless dining experience. Key responsibilities include:

• Greet and seat guests promptly, maintaining a professional and friendly demeanour
• Manage reservations, waiting lists, and special requests efficiently
• Possess comprehensive knowledge of menus, beverage lists, and hotel promotions
• Maintain a clean and organised host stand
• Communicate effectively with servers regarding reservations and guest needs
• Assist with coat check services when necessary
• Participate in regular team meetings and contribute to improving guest experiences
• Adhere to health and safety procedures and hotel policies
• Complete all assigned duties before concluding your shift
• Promote teamwork and maintain good working relationships with all colleagues

Qualifications

• Previous work experience in a restaurant/food and beverage setting
• Excellent interpersonal skills and a team player attitude
• Multi tasked when dealing with high volume of guest requests