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IT Support Specialist
Posted on 1/11/2023
INACTIVE
Locations
Stratford-upon-Avon, UK
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Salesforce
Communications
Requirements
  • At least four years experience as an IT support professional
  • A degree in IT, Computing, Computer Science or another relevant subject
  • Experience working on an IT support desk using a ticketing system
  • Experience working in a fast-paced and dynamic environment, providing quick responses while maintaining quality and accuracy
  • Experience in supporting both macOS and Windows users
  • High standard of written communication
  • Ability to communicate clearly with non-technical users
  • Experience supporting Executive and high-level team members
  • Knowledge of Microsoft technologies such as Active Directory, Microsoft 365, and Teams
  • Experience in SaaS product administration (e.g. Zoom, Salesforce)
Responsibilities
  • Monitoring IT support tickets, responding to tickets or assigning to the team as appropriate
  • Computer equipment procurement and provisioning
  • Laptop configuration
  • Computer equipment support and troubleshooting
  • End-user account administration
  • Running and contributing to proactive IT projects
Enable

201-500 employees

B2B rebate management software tool
Company Overview
Enable's mission is to enable trusted trading relationships to serve customers better together. Enable helps manufacturers, distributors, and retailers take control of their rebate programs and turn them into an engine for growth.
Benefits
  • Fantastic holiday entitlement
  • Modern working from home policy
  • Flexible working hours
  • Regular social events
  • Free food and drink
  • Significant investment in skills development and training
  • Enhanced maternity pay and paternity leave
  • Employee equity scheme
  • Annual bonus
  • Pension
  • Life insurance
Company Core Values
  • We do whatever it takes
  • We stay curious
  • We care about the details
  • We succeed together