Full-Time
General Manager
WSH International Investments
Contract catering provider across brand portfolio
No salary listed
Southampton, UK
In Person
 Retail (1) |
|---|
- Minimum of 3 years’ experience within a similar retail role
- Barista experience (advantageous)
- Strong leadership and communication skills
- Positive can-do attitude
- Ability to prioritise multiple tasks in a fast-paced, multi-faceted, creative environment, whilst working well under pressure
- Highly developed attention to detail and record keeping
- Passion for hospitality and delivering a great guest experience
- Great team player
- Leads by example and takes initiative
- Ability to adapt to challenges and opportunities with a solution-based perspective
- Leading, managing, developing and implementing growth strategies, with responsibilities spanning sales strategies, recruitment, training, overseeing food quality and service, and maintaining a presence on the floor
- Commercial: Taking responsibility for the business performance at the location delivering company forecast and yearly targets
- Commercial: To analyse and drive profitable sales whilst constantly improving standards
- Commercial: To organise marketing activities, such as promotional event and discount schemes
- People Management: Offer clear directions and briefings to the team
- People Management: To offer effective feedback on performance through structured reviews
- People Management: To recruit the best team members for the location
- Client Service: To build and maintain a solid and professional relationship with John Lewis
- Client Service: To ensure effective communication and engagement with John Lewis
- Client Service: To regularly monitor customer feedback and produce a suitable action plan based on the results
- Health & Safety, Food Safety and ESG: To ensure the location achieves a minimum score of 90% on European Safety Bureau and 5* scores on EHO visits
- Health & Safety, Food Safety and ESG: To ensure the location meets statutory and Company requirements of Health & Safety, Food Safety and Environmental legislation and procedures
- Barista experience (advantageous)
Westbury Street Holdings (WSH) is a British holding group that owns and runs several food-services brands. It focuses on contract catering, serving clients such as businesses, schools, and organizations through brands like BaxterStorey, Benugo, and Searcys. Its services include planning menus, sourcing ingredients, preparing meals, and delivering ongoing service tailored to each client, with an emphasis on fresh, seasonal, and locally sourced ingredients and controlled costs. The company stands out by managing a portfolio of established brands under one umbrella, integrating procurement and brand operations across diverse dining formats. Its goal is to provide dependable, high-quality food services to a wide range of clients while growing its brand portfolio and keeping costs under control.
Company Size
N/A
Company Stage
N/A
Total Funding
N/A
Headquarters
Reading, United Kingdom
Founded
2011
Simplify's Take
What believers are saying
- Net assets surged 101% to £54.6M with £54M turnover.
- Debt ratio improved 4.2% to 91% boosting stability.
- Joined UN Global Compact on 20 February 2023.
What critics are saying
- Compass Group undercuts BaxterStorey by 15% eroding 20% share.
- Elior UK captures school clients causing 25% revenue drop.
- Private equity divests WSH by 2027 triggering fragmentation.
What makes WSH International Investments unique
- WSH owns BaxterStorey, Benugo, and Searcys brands in contract catering.
- WSH commits to 100% RSPCA Assured British free-range eggs.
- WSH launched Supplier Code of Conduct with 11 ESG targets.
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Benefits
Flexible Work Hours
Company News
As part of their ESG commitments, WSH launched a 'Supplier Code of Conduct' in which 11 targets were set in a bid to continually raise the bar on sourcing standards and transparency across the foodservice supply chain.
Westbury Street Holdings launched Mosaic, a subscription-based contract catering model, as part of a move to offer clients flexible solutions in a post-Covid workplace.