Organizational Change Management Specialist
Posted on 4/4/2023

10,001+ employees

Innovative water solutions
Company Overview
Xylem helps consumers solve water. The company works to bring clean water, sanitation and hygiene education to schools and communities in emerging markets, and respond with water solutions when disaster strikes around the globe
United Kingdom
Experience Level
Desired Skills
SAP Products
  • Undergraduate degree in business, change management, organization effectiveness, communications, or related concentration is required
  • Prosci change management certification or equivalent (global issuer list)
  • 7-to-10 years of OCM experience, including communications and training
  • Fluency in English - written and oral
  • Expertise in delivering and leading change management, communications, and training activities in global and matrixed organization
  • Experience supporting multiple IT procurement and supply chain solutions such as SAP Ariba, GEP, or Coupa for global organizations
  • Strategic thinker with an executive presence and the ability to work with and influence senior leaders
  • Comfortable with ambiguity and able to logically assess and address risks and issues; escalate as necessary
  • Work well under pressure and effectively and professionally navigates situations
  • Superior project management skills (Waterfall and Agile) with demonstrated experience with on-time and on-budget delivery
  • Able to manage a globally dispersed cross-functional or cross-departmental team
  • Track record of delivering results such as user readiness and adoption, and return on investment
  • Proficient with Microsoft 365 applications (SharePoint, Teams, Forms, Project, Stream, Word, Excel, and PowerPoint)
  • Apply a structured methodology and lead change management activities: Independently develops comprehensive change strategy and related plans to support the adoption and utilization of IT systems, products, and processes
  • Prepare key change roles: Coach and advise senior leaders, people managers, and project leaders to perform their roles in change. Train key change roles and OCM resources to identify and resolve resistance to the change
  • Assess change impact: Identify key stakeholders, conduct impact analyses, and assess change readiness. Interpret results, escalate potential issues and risks, and recommend solutions and best practices
  • Lead change management efforts: Develops and is accountable for the execution of change management tasks and workstreams
  • Manage delivery: Establish key change milestones and delivery timelines, partner with project managers, product owners, and finance leads. Train and mentor project, finance, and business colleagues responsible for change management activities to ensure quality and on-time delivery
  • Lead communication efforts: Lead development and execution of communications plan for internal corporate-wide and/or department-specific employee communications related to IT initiatives. Create and design all communications deliverables including, but not limited to, strategic presentations, executive memos, leader messages, manager tool kits and Frequently Asked Questions). Identify appropriate channels and tailor messages to segmented audiences. Develop creative methods for stakeholder communications. Partner with corporate and local communications teams to deliver regional and enterprise messages
Desired Qualifications
  • MBA or graduate degree in change management, organization effectiveness, communications, or related concentration required preferred
  • Track record of mentoring internal and vendor team members to execute organizational change management activities
  • Skilled in global finance, procurement, and supply chain functions
  • Experience working in the manufacturing sector