Manager – Service Center Logistics
Las Vegas
Posted on 10/4/2023
INACTIVE
Zoox

1,001-5,000 employees

Self driving car robotics company
Company Overview
Zoox is reinventing personal transportation—making the future safer, cleaner, and more enjoyable for everyone. The company is building the infrastructure for self-driving cars.
AI & Machine Learning
Automotive & Transportation

Company Stage

M&A

Total Funding

$2.3B

Founded

2014

Headquarters

Foster City, California

Growth & Insights
Headcount

6 month growth

11%

1 year growth

27%

2 year growth

86%
Locations
Las Vegas, NV, USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Customer Service
Communications
CategoriesNew
Operations & Logistics
Customer Success & Support
Requirements
  • BA/BS Degree & 8+ years of relevant experience
  • Strong communication, teamwork, problem-solving, and interpersonal skills
  • Ability to lead and commute to different warehouse locations - must be flexible
  • Strong work ethic; able to independently own and drive projects in a fast-paced, dynamic environment
  • Team development and customer service experience
  • 2+ years of experience managing direct reports
Responsibilities
  • Developing a strategy for making sure all our materials are delivered on time to our internal customers at the most efficient cost during a high-growth environment - Base Operations
  • Develop existing service center team and play an active role in hiring activities to grow the team
  • Establish the process to operate and maintain in optimum condition our warehouse equipment
  • Develop and implement the safety guidelines to ensure team safety
  • Develop standardized work processes within the warehouse
  • Manage day-to-day operations of warehouse activities, including receiving, kitting, and cycle counting within multiple facilities
  • Support in the monitoring and management of budget forecast and performance against forecast; develop and implement corrective actions when performance is not in line with budget
  • Develop and monitor KPIs to ensure continuous improvement in cost, service, and quality
  • Communicate clearly and effectively with internal and external stakeholders to ensure Logistics is providing high-quality service. Including, but limited to, Zoox Logistics, Engineering, Service Operations
  • Travel to our different service centers 20% - 25% (San Francisco, CA & Foster City, CA)
Desired Qualifications
  • Background in automotive/fulfillment operations
  • Warehouse operations experience
  • Experience with WMS systems