Full-Time

Risk and Compliance Specialist II

Uber

Uber

10,001+ employees

Ride-sharing app

Data & Analytics
Consumer Software

$20.5hourly

Bonus

Junior, Mid

Remote in USA

Required Skills
Customer Service
Requirements
  • Some experience or internship in a compliance/quality focused industry such as banking, insurance underwriting, or lending
  • Some experience or internship working in a fast-paced technology or operations environment
  • Demonstrated leadership in workplace, school setting, community, or other environment
Responsibilities
  • Perform basic research and data entry related to multiple crucial projects
  • Maintain excellent interpersonal skills and integrity while delivering outstanding customer service via administrative processing, chat modalities, and/or outbound phone calls
  • Be able to learn and master multiple systems used within the workplace
  • Communicate quickly and effectively to internal Uber members as needed
  • Become an expert on processes and may help with sophisticated problem solving
  • Follow process guides to complete tasks and provide support to various crucial initiatives
  • Investigate fraud instances and take action accordingly
  • Conduct outbound call campaigns and support supply campaigns sought at getting earners on the road
  • Take on projects to update and audit partner documentation

Uber's mission is to reimagine the way the world moves for the better. The company operates a ride-sharing platform that provides more than 15 million rides each day.

Company Stage

N/A

Total Funding

$24.8B

Headquarters

San Francisco, California

Founded

2009

Growth & Insights
Headcount

6 month growth

9%

1 year growth

15%

2 year growth

7%