Go-Live Support

Make a difference. Be happy. Grow your career.

Healthtech, a Nordic Global Company based in Canada, delivers healthcare organizations with strategic advisory, clinical transformation, implementation solutions, and application support services for over 40 years.

This role will:

• Work on the floor directly with all clinicians to help them navigate the Oracle Health Millennium system.
• Work closely with the Integrations team and command center to liaison between Clinical end users and IMIT Team members
• Facilitate problem-solving between Clinical end user and development staff
• Elbow support may involve helping physicians performs specific tasks in the Oracle Health system and give guidance or advice around optimizing efficiency
• Training prior to go live to be provided to applicants to familiarize yourself with the Oracle Health Millennium system and workflows
• Have you on a timetable or schedule, with specific and dedicated time on site at the hospital

Qualifications:

• Previous, and recent go-live ‘at the elbow’ support for a Hospital Information System implementation with physicians
• Experience with Healthcare or medical terminology
• Knowledge of basic computer concepts required
• Proficient and knowledgeable of the Oracle Health suite of applications is preferred

Skills:

• The ability to communicate effectively with physicians and an understanding of proper etiquette in healthcare settings
• Ability to be adaptable and flexible based on changing business and training environment needs
• Ability to work in a team-oriented environment is required
• It is essential to cultivate effective working relationships and maintain excellent communication with other team members
• Creative solving of technical problems – ensuring the ability to deliver integrations across a wide variety of systems
• Must have customer service focus and must be able to communicate with people at all levels of the organization both internal and external

Travel Requirements:

• This role requires candidates to be on site at the hospital location in Canada