Full-Time

Content Marketing Strategist

Posted on 12/20/2024

Podium

Podium

1,001-5,000 employees

Streamlines local business communications and payments

Consumer Software
Enterprise Software
AI & Machine Learning

Senior

Remote in USA

Category
Content Strategy
Editing & Proofreading
Content & Writing
Copywriting
Required Skills
Figma
Wordpress
SEO
Canva
Asana
Requirements
  • 5-7 years in content/editorial strategy, product marketing, or sales enablement
  • Exceptional writing, editing and storytelling abilities
  • Customer obsession. You know that good content requires understanding your audience and you constantly conduct research (interviews, gong calls, etc) to deepen your knowledge.
  • Strategic thinking and analytical mindset; data-driven approach to content creation
  • Demonstrated ability to develop comprehensive content strategies based on business goals and customer research.
  • Pace Setter: You’d be described as a “self starter.” You move fast and continuously seek out ways to increase your impact and challenge the status quo.
  • Extremely organized project manager capable of juggling multiple projects simultaneously.
  • Strong grounding in SEO best practices and tools.
  • Technical Proficiency: familiarity or willingness to learn tools such as Figma, WordPress, Ahrefs, Canva, Asana, and Google Suite.
  • SEO knowledge and experience
  • Proven ability to collaborate well with cross-functional teams
  • Excellent communication skills
  • (Preferred) content leadership experience at a high growth, software company.
  • (Preferred) previous experience working with small businesses or in one of Podium’s target industries.
Responsibilities
  • build an expertise on our target customers & industries (auto, HVAC, MedSpa, Jewelry, Furniture/Mattress) to inform vertical content strategy & positioning. Conduct regular research via customer interviews, gong recordings, and more.
  • work with channel leaders to produce a vertical content strategy that aligns to our growth and customer engagement goals.
  • write and edit high performing content for use across marketing channels including webinar decks, guides/ebooks, trade show speaking decks, customer case studies, white papers, podcast/video scripts, blog articles, etc.
  • Execute on the ongoing cadence of customer stories / case studies to demonstrate Podium’s value to our prospects.
  • Oversee production of editorial blog strategy, producing 10-20 SEO-optimized, high quality articles monthly. Collaborate with the SEO team.
  • Work with product managers to cultivate a strong understanding of Podium’s AI platform including value drivers and differentiators. Produce and share key details to the marketing team.
  • Work with go-to-market leadership to refine and improve Podium’s narrative and positioning across channels.
  • manage a small team of in-house/external writers, coaching on content creation, best practices, and data-driven decision making.
  • establish content creation workflows (balancing for speed & quality) and content governance standards.

Podium delivers a multi-product platform specifically designed for local businesses, combining AI technologies to enhance communication, facilitate payments, and manage text marketing campaigns effectively. The company's robust features, including review generation, webchat, text messaging, and phone call management, not only optimize day-to-day operations but also drive local business growth. Working at Podium offers the opportunity to contribute to innovative solutions that make significant impacts in how local businesses engage with their customers and manage their services efficiently.

Company Stage

Series D

Total Funding

$407.2M

Headquarters

Lehi, Utah

Founded

2014

Growth & Insights
Headcount

6 month growth

15%

1 year growth

9%

2 year growth

6%
Simplify Jobs

Simplify's Take

What believers are saying

  • Podium benefits from the rise of omnichannel communication platforms.
  • The trend of personalized marketing through messaging platforms boosts Podium's ROI.
  • SMS marketing adoption increases engagement rates, benefiting Podium's platform.

What critics are saying

  • Twilio's resource reallocation may impact Podium's market share.
  • Evolving consumer privacy regulations could challenge Podium's text messaging reliance.
  • Strategic shifts by new CMO may not align with customer expectations.

What makes Podium unique

  • Podium offers a unified platform for local business customer interactions.
  • The platform integrates messaging tools for seamless lead and customer communication.
  • Podium's partnership with Bradford White enhances contractor communication efficiency.

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Benefits

Open and transparent culture

Remote first work setting for Engineering & Product

Great opportunities for career growth

401(k) with a competitive matching contribution plan

Unlimited vacation (yes, we want you to have a work-life balance)

Great medical, dental, vision benefits

Lots of Swag