Operations Manager

Summary

The Ops Manager (India) will primarily manage India operations and projects. The role involves independently strategizing India projects, driving field management and logistics, cultivating stakeholder relationships, and identifying and pursuing new opportunities. You will also oversee and support the data quality process, ensuring high data quality and robust insights. The position is based in India; preference for candidates based in Karnataka.

The Role

Responsibilities include, but are not limited to:

Strategic Operations Management

Lead end-to-end operations and special projects in India. This includes:

• Create budgets and contracts, coordinate field logistics, and manage field teams
• Cultivate stakeholder relationships and build partnerships independently
• Develop a deep understanding of the India coffee landscape
• Proactively identify risks and opportunities; develop and discuss country strategy with Asia Region Lead
• Navigate dynamic challenges on the ground while maintaining strategic perspective

Data Analysis and Insights

• Oversee data quality processes and ensure high standards for data collected during fieldwork
• Support insights generation, and conduct data analysis projects to deepen Enveritas’ understanding of coffee industry dynamics in India
• Generate reports for stakeholders and clients; conduct research on coffee and other crops, as needed

Team Support

• Train field teams and lead sessions on data quality
• Coordinate field team workflows; travel approximately 10–20% of the time as needed
• Support Asia’s Operations and Data & Insights teams on special projects and other ad hoc requests

Other duties as assigned

Qualifications

• 4–6 years of relevant experience in field operations or project management, with exposure to data analysis, research, the coffee sector, sustainable agriculture, or comparable fields
• Independent problem-solver with sound judgment and an adaptable mindset; able to handle dynamic situations while maintaining strategic perspective
• Excellent communication skills and a high level of accountability; strong work ethic and professionalism, particularly in independent and remote settings
• High attention to detail and analytical rigor
• Demonstrated experience managing multiple stakeholders effectively
• Strong analytical competencies, with experience working with datasets and deriving insights using data exploration or analysis techniques
• Track record of working effectively in fast-paced, multicultural team environments
• A genuine commitment to alleviating poverty and making the world a better place
• Strong computer skills, including proficiency in Google Workspace; familiarity with quantitative data collection platforms required. Proficiency in programming languages, GIS, or LLMs is a plus
• Bachelor’s degree in development studies, economics, business, statistics, plant science, forestry, or a related discipline
• Availability for regular travel to remote agricultural regions in coffee-producing areas in India