Simplify Logo

Full-Time

Designated Engineer

Remote

Posted on 4/30/2024

Scality

Scality

201-500 employees

Object storage and cloud solutions provider

Data & Analytics

Senior

Remote in USA

Category
IT Project Management
System Administration
IT Support
IT & Security
Required Skills
Python
Atlassian
Management
Perl
JIRA
Customer Service
Confluence
Linux/Unix
Requirements
  • Proven track record of customer facing professional services and /or support delivery or consulting
  • Minimum 10 years of technical implementation and technologies experience
  • Strong understanding of Linux Operating System architecture
  • In depth hands on UNIX/Linux system administration skills
  • Significant understanding of hardware, specially x86 platforms
  • Experience on storage environment
  • Solid networking knowledge
  • Knowledge of High Availability environment and container technologies
  • Knowledge with Web Servers, Backups, Email, Package Management, Monitoring
  • Scripting skills (Python, Perl, Shell), Automation
  • Knowledge of ITIL Problem and Change management processes
  • Knowledge of Atlassian stack (Jira, Confluence)
  • Fluent in English (written and spoken)
Responsibilities
  • Delivering world-class customer service and expertise
  • Taking ownership of customer technical accounts management
  • Providing integration, consulting, training, support, and professional services
  • Analyzing and reporting metrics to customers
  • Managing escalations within the company
  • Identifying opportunities for improvement and business development
  • Driving effective collaboration with other departments
  • Contributing to ad-hoc projects around knowledge management

Scality specializes in object storage and cloud solutions, offering immutable ransomware protection and data retention through object locking. Their technology unifies data management from edge to core to cloud, catering to a wide range of industries and trusted by major organizations for its exceptional file and object storage software.

Company Stage

Series E

Total Funding

$160M

Headquarters

San Francisco, California

Founded

2009

Growth & Insights
Headcount

6 month growth

0%

1 year growth

-2%

2 year growth

-3%

Benefits

Global offices & international relocation

Sports allowance program

Flexible spending account

Sponsor industry events, educational conferences, & technical seminars

Donation matching

INACTIVE