Associate Manager Clinical Health Services

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver.
 
Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

This position involves up to 25% travel in the state of Illinois. Must reside in Chicago or surrounding area.

The hours for this position are Monday-Friday 8a-5p CST.

The Supervisor is responsible for oversight of LTSS/Waiver healthcare case management staff including the organization and development of high performing teams. Works closely with functional area managers to ensure consistency in clinical interventions supporting our members. Accountable for meeting the financial, operational and quality objectives of the unit.

Required Qualifications

• Minimum 5+ years post master’s degree clinical experience required for BH License and 5+ years post-bachelor's clinical experience for RN License.
• One of the following active and unrestricted Illinois state licenses is required: RN, LCPC, LCSW, LMFT
• Willing and able to participate in up to 25% of travel in the state of IL to complete audits and visits with clinical staff as needed. Reliable transportation is required. Mileage is reimbursed per our company expense reimbursement policy
• Must reside in or around the city of Chicago

Preferred Qualifications

• Managed Medicare/Medicaid experience
• Previous leadership experience
• Computer literacy and experience with Microsoft Excel, Word, and web-based applications
• Ability to work with people in such a manner as to build high morale and group commitment to goals and objectives
• Ability to evaluate and interpret data, identify areas of improvement, and focus on interventions to improve outcomes
• Ability to communicate effectively with Providers, Members, Staff and other Leaders both in oral and written formats (e.g., may provide support to the sales staff & network staff via onsite customer visits and/or presentations)

Education

• Master's Degree required for BH License
• Bachelor's Required for RN License.

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

The typical pay range for this role is:

$88,374.00 - $190,344.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. 
 
In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities.  The Company offers a full range of medical, dental, and vision benefits.  Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees.  The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners.  As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.  
 
For more detailed information on available benefits, please visit Benefits | CVS Health

We anticipate the application window for this opening will close on: 04/04/2025

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.