Product Manager

About Us
👏 Team from OpenAI, DeepMind, NASA, GoogleX, Tesla, and 2 physicians: 6 exits, 2 IPOs.
🔥 Our model outperforms Claude, Gemini, and GPT-4.5 on clinical benchmarks.
📈 400+ healthcare orgs signed in 16 months.
⚡️ $25M raised from YC, Amity Ventures, Sequoia scouts, and more.
🌎 $1T+ market opportunity. We’re going after all of it.

About the Role
We are seeking a Product Manager to own Sully.ai’s customer-facing product roadmap. This role is all about deeply understanding customer needs, translating feedback into a prioritized backlog, and driving delivery of features that create measurable impact. You will serve as the connective tissue between customers, engineering, and design—ensuring that every release improves user experience and drives adoption at scale.

Key Responsibilities

• Own and manage the customer-facing product work, ensuring priorities are aligned with customer impact and business goals.

• Partner closely with engineering and design to translate requirements into clear user stories, acceptance criteria, and release plans.

• Build feedback loops with customers to identify pain points, validate feature concepts, and measure outcomes.

• Define and track success metrics (adoption, engagement, satisfaction) to guide data-driven prioritization.

• Serve as the voice of the customer across the organization, ensuring their needs are represented in strategic decisions.

Hard Requirements

• 5+ years in product management or equivalent experience, with a track record of shipping impactful software products.

• Proven experience gathering customer feedback and translating it into actionable requirements.

• Strong organizational discipline (tools like Jira, Linear, or Notion).

• Excellent written and verbal communication skills, with ability to influence cross-functional stakeholders.

• Analytical mindset with experience defining KPIs and making data-driven decisions.

Nice-to-Have

• Background in healthcare, healthtech, or SaaS products.

• Familiarity with AI/ML-powered features and workflows.

• Experience integrating with EHRs, APIs, or enterprise systems.

First-Month Focus

• Audit the current product backlog and customer requests.

• Establish prioritization criteria and feedback channels with Customer Success.

• Deliver initial roadmap update aligned to customer impact and business objectives.

Success OKRs (90 Days)

• Deliver 2–3 high-priority customer features to production.

• Increase product adoption/usage metrics by >10%.

• Establish a repeatable customer feedback-to-roadmap process used across all product areas.

Culture Fit

• Persistent, driven problem solver

• Willing to push back on leadership to defend quality/timelines

• Thrives in high-ambiguity, fast-paced startup environments

Why Join Sully.ai?
🔥 Shape the Future of Healthcare: Build category-defining partnerships that enable doctors to focus on saving lives.
📈 Early-Stage Impact: Join early and play a critical role in shaping our partnership roadmap and overall company growth.
🌎 Remote-First Culture: Work with a talented, mission-driven team in a flexible, remote environment.
💰 Competitive Compensation: Enjoy a competitive salary, equity, and the opportunity to make a real difference.
🏆 Solve Scalability Challenges: Tackle complex challenges in a rapidly growing company, driving impactful change in healthcare.

Sully.ai is an equal opportunity employer. In addition to EEO being the law, it is a policy that is fully consistent with our principles. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status such as race, religion, color, national origin, sex, sexual orientation, gender identity, genetic information, pregnancy or age. Sully.ai prohibits any form of workplace harassment.