Mid-Market Customer Account Executive @ Gong.io

Mid-Market Customer Account Executive

Posted on 12/16/2022

INACTIVE

Locations

Atlanta, GA, USA

Experience Level

Entry

Junior

Mid

Senior

Expert

Desired Skills

Marketing

Sales

Communications

Requirements

You are located in the Atlanta area
5+ years of closing experience
Experience up-selling, cross-selling and/or hunting net new business
Previous SaaS and enterprise software experience
Excellent verbal and written communication skills
An absolute star sales professional who is consistently in the top 10% of quota achievers in past roles
Passionate about creating raving fans among your client base
A prospecting master capable of multi-threading and creating their own marketing funnel to drive new expansion opportunities
Adaptable to a highly changing environment
Creative, resourceful, detail-oriented, and well-organized
Passionate about self development and no sugar feedback
Skilled in working with a cross functional account team
Someone who flourishes when given responsibility and a sense of ownership

Responsibilities

Hunt and close expansion opportunities within our current account base
Run a proactive and effective renewal process for current customers
Demonstrate an ability to multithread and access C-level executives
Manage a book of business with ~25 accounts
Clearly articulate and demonstrate our value proposition, creating excitement and enthusiasm among prospects
Develop and leverage client relationships to expand the usage of Gong within new teams and departments
Work cross-functionally with our world-class customer success team to create raving fans

Gong unlocks reality to help people and companies reach their full potential. The patented Gong Reality Platform™ empowers companies to take advantage of their most valuable assets – customer interactions, which the Gong platform automatically captures and analyzes. Gong then delivers insights at scale, empowering revenue and go-to-market teams to determine the best actions for winning outcomes. Thousands of innovative companies like Morningstar Inc., Paychex, LinkedIn, Shopify, Slack, Sprout Social, Twilio, and Zillow trust Gong to power their customer reality. Gong is an award winning company and was recognized on the Deloitte Technology Fast 500, Forbes Cloud 100, LinkedIn Top Start Ups, and Great Places to Work lists in 2022.

As a Mid-Market Customer Account Executive, you’ll get to work with the BEST part of our business, our existing customer base - who we lovingly call our Raving Fans! Mid Market customers are agile. They grow fast, break rules, and they often lead the charge on adopting new technologies.

This role requires a high level of proficiency in executive presence, business acumen, prospecting, and solving customer problems. All of this will show up as you find new groups of potential Gong users within your accounts to get them on board. Your ability to drive a strategic partnership is what makes you a top-performing sales rep - ensuring Gong is aligned to each customer’s unique business needs in such a way that they continue to renew. Those who challenge conventional wisdom & never settle for the status quo are strongly encouraged to apply!

As a part of Gong’s sales team, you will become a master of discovery & a strategic business partner for current customers. You will play a huge role in our company growth journey, while navigating your own individual growth journey as well. Are you looking for the opportunity to make big waves & to perfect your craft of sales? We can’t wait to meet you!

Roles & Responsibilities

Hunt and close expansion opportunities within our current account base.
Run a proactive and effective renewal process for current customers
Demonstrate an ability to multithread and access C-level executives
Manage a book of business with ~25 accounts
Clearly articulate and demonstrate our value proposition, creating excitement and enthusiasm among prospects
Develop and leverage client relationships to expand the usage of Gong within new teams and departments
Work cross-functionally with our world-class customer success team to create raving fans

Qualifications

You are located in the Atlanta area
5+ years of closing experience
Experience up-selling, cross-selling and/or hunting net new business
Previous SaaS and enterprise software experience
Excellent verbal and written communication skills

You Are

An absolute star sales professional who is consistently in the top 10% of quota achievers in past roles
Passionate about creating raving fans among your client base
A prospecting master capable of multi-threading and creating their own marketing funnel to drive new expansion opportunities
Adaptable to a highly changing environment
Creative, resourceful, detail-oriented, and well-organized
Passionate about self development and no sugar feedback
Skilled in working with a cross functional account team
Someone who flourishes when given responsibility and a sense of ownership

Perks & Benefits

We offer Gongsters a variety of medical, dental, and vision plans, designed to fit you and your family’s needs.
Wellbeing Fund - flexible wellness stipend to support a healthier lifestyle.
Mental Health Benefits with covered therapy and coaching.
401(k) program to help you invest in your future.
Education & learning stipend for personal growth and development.
Flexible vacation time to promote a healthy work-life blend.
Paid parental leave to support you and your family.
Company-wide recharge days each quarter.
Work from home stipend to help you succeed in a remote environment.

Gong is an equal-opportunity employer. We believe that diversity is integral to our success, and do not discriminate based on race, color, religion, age, or any other basis protected by law.

#LI-remote

501-1,000 employees

Website

Revenue intelligence platform

Company Overview

Gong.io is on a mission to unlock reality to help people and companies reach their full potential.

Benefits

Mental health support resources
Weekly wellness events
Work from home stipend
Generous vacation days
Quarterly recharge company shutdowns
Parental leave
Employee equity
Retirement savings & financial coaches
Commuter & parking benefits
Training & learning programs
Monthly lunch & learns
Mentor & buddy programs

Company Core Values

Give back
Help others climb the ladder
Promote a fairer world
Lead by example
Be active
Take a stand