Senior Associate
Bbot S&O, Post-Sale
Confirmed live in the last 24 hours

5,001-10,000 employees

Local food delivery from restaurants
Company Overview
DoorDash is working to empower local communities and in turn, creating new ways for people to earn, work, and thrive. The company operates the largest food delivery platform in the United States.
San Francisco, CA, USA • Austin, TX, USA • Los Angeles, CA, USA • Chicago...
Experience Level
Desired Skills
Sales & Account Management
  • Bachelor's degree or equivalent experience in finance and accounting
  • 3-4 years of work experience in account management, systems implementation, as well as administering Salesforce, Hubspot, or a similar CRM system
  • Able to complete tasks accurately, effectively and on time with superb attention to detail
  • Participated in a successful business process change (measured by adoption). Helped identify the business opportunity/challenge, implement process improvements and tools, and enable stakeholders on process changes
  • Experience working successfully cross functionally with individual contributors
  • Excellent external and internal customer support skills
  • Proven ability to provide an analysis that impacted a division (ex. SDR, CSM) level decision
  • Driven/led a successful (measured by adoption) business opportunity, developed process improvements, and enabled stakeholders on process changes
  • Proven ability to provide an analysis that impacted a department (ex. Sales, Customer Success) level decision
  • Experience administering a Configure, Price, Quote (CPQ) tool and process
  • Experience working successfully cross functionally with other department leads
  • Experience with operationalizing, reporting, and ownership on critical SaaS metrics (new bookings, churn, SDR/AE attainment)
  • Ownership of a business-critical Salesforce/CRM process
  • Ownership of software procurement and implementation
  • Proficient with SQL and business intelligence tools especially as it relates to metrics you own
  • Proficient with API concepts and use of Automation/Integration platforms
  • Create and execute plans against Merchant growth strategy, identifying areas of opportunity, building the plan and executing to drive outcomes
  • Implement programs across process, product, and people to move the numbers
  • Use data-driven analysis to run process improvement tests
  • Build models and process flows to evaluate quantitative and qualitative business cases for process improvement opportunities
  • Manage projects with our sales, launch, operations, product, engineering, and business operations teams to improve the merchant experience and achieve targets
  • Be able to achieve immediate results and adapt in an evolving work environment
  • Look for ways to improve and want to shape the direction of the company
  • Influence and motivate people at all levels across a variety of job responsibilities
  • Independently translate high-level goals into relevant plans