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Salesforce Commercial Operations Manager
Posted on 11/29/2022
London, UK
Experience Level
Desired Skills
  • 8+ years within a Revenue / Sales / Commercial Operations function or similar preferably in a mid-large organisation
  • Proficient in knowledge and understanding of how CRMs work and support organisations, ideally in Salesforce.com
  • Experienced in delivering large scale business transformational projects, especially in system migrations and integrations
  • Demonstrable track-record at driving cross-functional change in a multi-cultural, and geographically distributed environment
  • Understanding of Sales & Account Management roles and behaviour in order to drive improvements in plan design
  • Ambitious, entrepreneurial, pragmatic, commercial, highly analytical, clear communicator, comfortable with ambiguity
  • Excel at solving unstructured problems
  • Able to influence and lead cross-functional teams without authority
  • Good understanding of Sales Compensation rules and practices
  • Ability to network internally to create solutions where none exist
  • Proficient with MS Office Suite, especially Advanced Excel and/or SQL
  • Commercial experience in complex B2B sales or SAAS environment
  • Certified in Salesforce admin would be advantageous
  • CRM system - Salesforce.com
  • Sales and sales management methodologies
  • Sales governance
  • Works with the IT organisation to design and roll-out a Salesforce automation system that enables the effective and efficient execution of the core sales processes
  • Works with the IT organisation to help set up new companies in the group onto one group Salesforce system
  • Works with the IT and Commercial organisation to design and roll-out a customer relationship management system that enables cross-functional collaboration in the execution of the GTM strategy and delivery of customer experience
  • Works with the IT organisation to make sure CRM functionalities are properly integrated to drive sales, finance and marketing efficacy
  • Monitors the assigned sales organization's compliance with required standards for maintaining CRM data
  • Works with internal / external auditors, sales and finance to ensure our CRM and sales and financial data is SOX and regulatory compliant on a regular basis
  • Defines a balanced scorecard for the sales organisation in alignment with the sales GTM strategy
  • Defines key performance indicators (KPI's) to measure the effectiveness and efficiency of the sales organisation, ensuring the right balance between leading and lagging indicators of performance, as well as performance goals and mastery goals
  • Defines standards of performance as guidelines for best practice and performance expectations
  • Monitors the accuracy and efficient distribution of sales reports and other intelligence essential to the sales organization and provides recommendations for improvements
  • Provides intelligence to the sales management team through the analysis of sales performance
Desired Qualifications
  • Experience with Data Visualisation tools e.g.: BI, Tableau is a plus
Genius Sports

1,001-5,000 employees

Sports data and technology