Website Service Delivery Manager

Who we are is what we do.

Deel and our family of growing companies are made up of global teams dedicated to helping businesses hire anyone, anywhere, easily. 

The team comprises over three thousand self-driven individuals spanning over 100 countries, and our unified yet diverse culture keeps us continually learning and innovating the platform and products for customers.

Companies should be able to hire the best talent anywhere in the world, so we are building the best platform to make that a reality. Our market-leading technology, expertise, and global team are crucial to the platform’s success. We deliver the best products and features in our space, enabling millions of jobs worldwide and connecting the global workforce with the best companies and opportunities.

Why should you be part of our success story?

A 30-mile hiring radius should no longer dictate how companies hire because exceptional talent lives everywhere. Deel sees a world without hiring borders and endless talent that pairs perfect candidates with great companies.

We offer global teams all the tools they need to hire, onboard, manage, pay, and scale at full speed. We aim to foster a diverse global economy by building a generational platform that seamlessly connects companies with talent worldwide.

After our successful Series D in 2021, we raised another $50M in 2023, doubling our valuation to $12B. There’s never been a more exciting time to join Deel — the international payroll and compliance market leader.

What you’ll do at Deel:

Website Campaign Prioritization, Execution & Coordination:

   - Be responsible for the technical delivery of website campaigns, including site redesigns, new feature implementations, landing pages, and content updates.

   - Define campaign scope, objectives, deliverables, and timelines in collaboration with key stakeholders.

   - Manage resource allocation, ensuring all tasks are clearly assigned and tracked.

Stakeholder Collaboration:

   - Act as the main point of contact for internal teams (marketing, product, growth, content, and sales) to ensure website campaigns align with business objectives.

   - Manage communications with stakeholders, keeping them updated on campaign progress, risks, and any necessary adjustments to timelines.

   - Gather and incorporate feedback from different teams to ensure the website meets their needs and goals.

Risk Management & Troubleshooting:

   - Proactively identify potential campaign risks and create mitigation plans to minimize impact on timelines and quality.

   - Troubleshoot and resolve any technical or operational issues that arise during the campaign lifecycle.

   - Ensure campaigns are delivered on time, managing changes and adapting campaign plans as needed.

Continuous Improvement:

   - Stay updated on the latest web technologies, campaign management methodologies, and digital trends to ensure Deel’s website remains at the forefront of innovation.

   - Propose and implement process improvements to streamline website campaign workflows, reducing bottlenecks and increasing efficiency.

   - Collaborate with analytics teams to monitor and evaluate website performance, making data-driven recommendations for improvement.

Requirements:

- Experience: 5-7 years of experience in website campaign management, preferably within a SaaS, tech, or digital agency environment.

- Campaign Management Skills: Proven track record in managing complex, multi-stakeholder web campaigns from start to finish, with the ability to meet deadlines.

- Technical Knowledge: Familiarity with website development processes, including content management systems (CMS such as Strapi), HTML/CSS, UX/UI design principles, and web performance optimization.

- Communication: Excellent written and verbal communication skills, with the ability to articulate campaign details and technical concepts to both technical and non-technical stakeholders.

- Problem-Solving: Strong problem-solving skills and a proactive approach to risk management and issue resolution.

- Organizational Skills: Highly organized with strong attention to detail and the ability to manage multiple campaigns and deadlines simultaneously.

- Agency as well as SaaS background would be beneficial due to liaising with multiple cross functional stakeholders.

We’d especially love to speak with you if:

- Experience working with agile project management methodologies.

- Experience working with a project management system, such as Jira.

- Experience working with a content management system, such as Strapi or Hubspot.

- Familiarity with website performance tools (Amplitude, Looker Studio, etc.)

- Knowledge of SEO best practices and digital marketing.

- Previous experience in a global or remote-first company.

Total Rewards

Our workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all. 

Some things you’ll enjoy

• Provided computer equipment tailored to your role

• Stock grant opportunities dependent on your role, employment status and location

• Additional perks and benefits based on your employment status and country

• The flexibility of remote work, including WeWork access where available

At Deel, we’re an equal-opportunity employer that values diversity and positively encourage applications from suitably qualified and eligible candidates regardless of  race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, pregnancy or maternity or other applicable legally protected characteristics.

Unless otherwise agreed, we will communicate with job applicants using Deel-specific emails, which include @deel.com and other acquired company emails like @payspace.com and @paygroup.com. You can view the most up-to-date job listings at Deel by visiting our careers page.

Deel is an equal-opportunity employer and is committed to cultivating a diverse and inclusive workplace that reflects different abilities, backgrounds, beliefs, experiences, identities and perspectives.

Deel will provide accommodation on request throughout the recruitment, selection and assessment process for applicants with disabilities. If you require accommodation, please inform our Talent Acquisition Team at [email protected] of the nature of the accommodation that you may require, to ensure your equal participation.