Part-Time

Employment Support Professional

Monarch

Monarch

1,001-5,000 employees

Behavioral health and substance use treatment

Compensation Overview

$15/hr

Winston-Salem, NC, USA

Remote

Saturday and Sunday schedule, 12:30 p.m.–4:00 p.m.; at least 65% of scheduled hours are spent in the community, and travel or driving may be required.

Category
Administrative & Executive Assistance (1)

Get referred to Monarch

See people who can refer or advise you

Requirements
  • A high school diploma is required.
  • A valid United States driver's license is required.
  • Experience working with adults with a mental health diagnosis and/or developmental disabilities is not required.
  • Ability to work Saturday and Sunday from 12:30 p.m. to 4:00 p.m.
  • Ability to spend at least 65% of scheduled work hours in the community.
  • Ability to alter the schedule to meet the demands of the position.
  • Ability to travel and drive as required.
  • Ability to attend required meetings and training and maintain all agency, state, and federal training certifications.
  • Knowledge of and compliance with agency policies and procedures and applicable state and federal statutes and regulations.
  • Knowledge of emergency procedures and ability to assist in crisis situations.
Responsibilities
  • Help individuals establish personal outcome measures, receive skills training, and develop individualized dream plans.
  • Identify organizations for volunteer and employment opportunities and maintain relationships with those organizations.
  • Assess individuals’ long-term employment goals, work history, strengths, personal culture, justice involvement, and other factors relevant to their vocational goals.
  • Complete and update career profiles using information from individuals, mental health practitioners, and authorized family members or past employers.
  • Assist individuals in understanding how earned income affects their benefits.
  • Discuss individuals’ preferences for disclosing psychiatric status to employers, including potential costs, benefits, and information to disclose.
  • Develop holistic, integrated interventions.
  • Identify services, resources, and accommodations for individuals who are Deaf or hard of hearing, have limited English proficiency, or are blind or visually impaired.
  • Coordinate services and collaborate with individuals and teams to develop and update individual employment plans.
  • Perform job development activities for individualized positions using Individual Placement and Support principles and procedures.
  • Develop and implement task analyses for individuals receiving services.
  • Ensure individuals perform job tasks to the employer’s satisfaction, including performing actual job duties when necessary.
  • Provide individualized follow-along support to help individuals maintain employment.
  • Educate and support employers, including negotiating job accommodations and maintaining follow-along contact when agreed upon by supported individuals.
  • Provide outreach to individuals who miss appointments and identify barriers affecting their employment plans.
  • Help individuals with career development, including finding more desirable jobs, requesting raises and promotions, and accessing public education and training programs.
  • Meet placement and billing goals established by the supervisor.
  • Complete required documentation for supported individuals in a timely manner.
  • Communicate the needs and progress of supported individuals to appropriate team members.
  • Help individuals receiving employment services access transportation and community resources.
  • Collaborate with behavioral health providers, families, natural supports, housing, transportation, and other community service providers.
  • Attend and actively participate in required meetings and training.
  • Comply with agency policies and procedures and applicable state and federal statutes and regulations.
  • Respond to emergencies and assist in crisis situations.
  • Travel and drive as required.

Monarch NC provides behavioral health services across North Carolina, addressing mental health and substance use disorders. It offers telehealth, crisis intervention, urgent care, and outpatient services to deliver personalized care. The approach combines in-person clinics, telehealth, and crisis support across multiple locations (Asheville, Charlotte, Greensboro) to coordinate care and support recovery. Its goal is to improve clients' mental health by delivering the right level of care tailored to each person and expanding access through integrated services.

Company Size

1,001-5,000

Company Stage

Series A

Total Funding

$23.9M

Headquarters

Albemarle, North Carolina

Founded

1958

Get referred to Monarch

See people who can refer or advise you

Simplify Jobs

Simplify's Take

What believers are saying

  • The Stephen M. Morris Behavioral Health Center opened in Concord on July 28, 2026.
  • Monarch secured a $32.5 million state grant for that 59,300-square-foot facility.
  • Telehealth, Open Access, and mobile clinics widen intake without matching brick-and-mortar costs.

What critics are saying

  • Cabarrus County’s July 2026 center depends on Monarch executing 24/7 staffing flawlessly.
  • Monarch relies on state grants, Partners contracts, and Medicaid reimbursement across North Carolina.
  • Any failure at Concord’s crisis hub damages Monarch’s credibility and referral pipeline quickly.

What makes Monarch unique

  • Monarch combines outpatient, telehealth, urgent care, crisis, and residential behavioral health.
  • Its statewide North Carolina footprint reaches rural counties through mobile integrated care clinics.
  • Monarch built a free I/DD addiction curriculum, targeting an ignored clinical niche.

Help us improve and share your feedback! Did you find this helpful?

Benefits

Health Insurance

Paid Vacation

Professional Development Budget

Growth & Insights and Company News

Headcount

6 month growth

14%

1 year growth

14%

2 year growth

14%
The Financial Technology Report
Jun 6th, 2025
Monarch Raises $75M, Valued at $850M

Monarch, a personal finance app, raised $75M in a Series B round, valuing the company at $850M. The funding was co-led by FPV Ventures and Forerunner Ventures, with support from Accel, SignalFire, Clocktower Ventures, and Menlo Ventures. Following Intuit's announcement to shut down Mint, Monarch saw a surge in users. The company plans to expand its platform and team, hiring in engineering and marketing across North America.

Businessuite Media Group International
May 23rd, 2025
Fontana Reports $835.9M Gross Profit Growth

Fontana Limited reported a Q3 2025 gross profit of $835.9 million, a 15.2% increase from the previous year, driven by a 15.3% rise in revenue to $2.2 billion. The Monarch acquisition led to a 13.3% increase in operating expenses, mainly due to staffing costs. Operating profit grew 25% to $148.1 million. Finance costs rose 38.4% to $63 million due to foreign exchange losses and loan interest. Net profit increased by 10.6% to $102.8 million, with earnings per share rising to $0.08.

CNBC
May 23rd, 2025
Monarch raises $75M amid fintech downturn

Monarch, a personal finance app, raised $75 million in a Series B round, valuing the company at $850 million. This funding comes amid a challenging period for consumer fintechs. Monarch's growth surged after Mint's closure, as it offers a paid, ad-free service. The round, led by FPV, highlights Monarch's innovative approach to financial planning. Despite a 38% decline in fintech funding, Monarch's success stands out in the current "nuclear winter" for fintech startups.

PR Newswire
Oct 11th, 2023
Monarch Breaks Ground With Free, Online Curriculum For Those With Intellectual Or Developmental Disabilities Struggling With Addiction

ALBEMARLE, N.C., Oct. 11, 2023 /PRNewswire/ -- Monarch has launched "Understanding Addiction and Developmental Disabilities," a first-of-its-kind web-based resource to help an underserved population of people living with intellectual or developmental disabilities (I/DD) and substance use disorders (SUD)."Substance use is often overlooked and people with I/DD are less likely to seek help." - Peggy Terhune, Ph.D. Tweet this Understanding Addiction and Developmental Disabilities, a curriculum developed by Monarch to assist professionals and caregivers in helping those with Intellectual and/or developmental disabilities and substance use disorders, features our hero Eddie learning about the health risks that come from mixing medicines and alcohol, and the importance of taking only the medicines and dosages prescribed by his doctor.The " Understanding Addiction and Developmental Disabilities '' website features screening tools and helpful guides for those who work with individuals with I/DD, such as mental health clinicians and caregivers, guardians or parents and teachers. The free, open-source curriculum consists of 14 animated videos that provide relevant therapeutic information for the person with I/DD and SUD. To learn more, visit understanding.monarchnc.org .Those interested in learning more can attend the "Understanding Addiction and Developmental Disabilities" webinar, a free training for professionals, family members and other caregivers, Friday, Nov. 17, 2023 11 a.m

Roanoke-Chowan News-Herald
Feb 24th, 2023
Monarch’s Mobile Integrated Care Clinic services begin in Bertie and Hertford counties

Monarch, in partnership with Trillium Health Resources, has launched its second Mobile Integrated Care Clinic offering mental health and substance use disorder services to communities within Bertie and Hertford counties.