KAYAK, part of Booking Holdings (NASDAQ: BKNG), is the world’s leading travel search engine. With billions of queries across our platforms, we help people find their perfect flight, stay, rental car, cruise, or vacation package. We’re also transforming the in-travel experience with our app and new accommodation software. For more information, visit www.KAYAK.com.

As an employee of KAYAK, you will be part of a global network that includes OpenTable and KAYAK’s portfolio of metasearch brands including Swoodoo, checkfelix, momondo, Cheapflights, Mundi and HotelsCombined. Many employees are dedicated to one brand, but we all have the benefit of using each others strengths and insights. Together, we’re able to help people experience the world through dining and travel.

As an HR Generalist you are a pivotal member of the People Team at KAYAK, providing consistent client support throughout the employee journey for the KAYAK Marketing, Commercial, and Technology teams. You will partner with colleagues and clients providing collaboration on projects and expert advice and guidance to the business. You serve as a key resource, partnering with others in the team to ensure seamless service delivery.

This is a hybrid role with 2 days/week in the Cambridge, MA office, and monthly travel to the Concord, MA office.

About Our Role:

• Build trust-based relationships with employees in the assigned teams to implement initiatives that drive the development objectives of KAYAK

• Provide advice and support to managers and individual contributors to address employee relations and performance gaps, including mitigating risk, terminations, and managing situations that result in the best possible outcomes for the company, teams, and people

• Coach and advise managers on a variety of employee issues including but not limited to: compensation, performance, management and leadership style, and compliance

• Proactively partner with colleagues across a global team to ensure an integrated approach to HR service delivery

• Collaborate and partner with P&C colleagues in Talent Acquisition, Learning & Development, Compensation, Diversity & Inclusion, and HR Operations to implement solutions and help scale the business

• Ensure accuracy/compliance of employee data and files through regular review and audit

• Provide HR support regionally to US employees maintaining compliance with local laws and regulations

• Ensure that exiting employees are managed appropriately including system notifications, conducting exit interviews, and performance improvement plans

• Work as part of the wider P&C team to manage cyclical processes including but not limited to: engagement surveys, performance management and merit cycle processes

• Provide expertise in development and execution, planning, and facilitation of employee growth and retention efforts

• Focus on data driven decisions & recommendations to solve business challenges

• Able to use data to assess the effectiveness of people practices, programs, and processes

• Contribute to an HR strategy that delivers business results while promoting employee advocacy

• Proactively contribute to the P&C agenda and P&C function

Please apply if:

• BA/BS degree or equivalent

• 4+ years of demonstrated experience working as an HR Representative or equivalent in a generalist capacity

• Expert knowledge of current employment legislation and an ability to apply this knowledge to real life employee relations issues

• Ability to build solid relationships with the managers, people team, cross-functional internal partners and external providers/vendors

• A client service bias, meeting and anticipating client needs

• Excellent organizational skills and attention to detail

• Excellent verbal and written communication skills

• Excellent time management skills with an ability to meet deadlines

• Strong interpersonal, negotiation, and conflict resolution skills

• Strong business acumen

• Strong analytical and problem-solving skills

• Demonstrated ability to apply sound judgment ensuring integrity, compliance, & confidentiality

• Ability to work independently and be proactive in a high-performance organization

• High degree of adaptability and flexibility to change

• Proficiency with or the ability to quickly learn our HRIS systems (Workday)

• HR qualification e.g. PHR/ SHRM-CP a plus 

• Proficient with Google Suite / Microsoft Office Suite

Benefits:

• Generous paid vacation

• Day off on your birthday

• Company matched retirement plans

• Health, dental and vision insurance plans

• Flexible Spending Accounts

• Headspace Subscription

• Drinks, coffee, snacks, games etc.

• Weekly Catered Lunches

• Universal Paid Parental Leave

There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. The range for this United States located role is $84,000-$111,000.

In addition to a competitive base salary, roles are eligible for additional compensation and benefits including: annual cash bonus; health benefits; flexible spending account; retirement benefits; life insurance; paid time off (including PTO, paid sick leave, medical leave, bereavement leave, floating holidays and paid holidays); and parental leave and benefits.

Diversity and Inclusion

We aspire to have a workplace that reflects all of the diverse communities we serve. We know that when we have diverse teams we produce more creative ideas, products, and better outcomes for our team members. OpenTable/KAYAK is proud to be an Equal Opportunity Employer, and we welcome and encourage candidates from all backgrounds and experiences to apply for roles on our team. Whoever you are, just be you.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform job responsibilities, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

#LI-BG1