Full-Time
Community Operations Coordinator
Multiple Teams
Posted on 10/4/2025
CIC
51-200 employees
Nonprofit association funding independent colleges
Compensation Overview
$50.3k/yr
Philadelphia, PA, USA
In Person
 Customer Experience & Support (2) |
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- Post-secondary education or equivalent experience.
- At least one year of professional experience, preferably in customer service or the hospitality industry.
- A natural passion for helping and supporting others.
- A hands-on mindset - whether it’s troubleshooting technical devices or tackling practical tasks, you’re eager to dive in and find solutions.
- An interest in a long-term role. Our company is growing, and we’re looking for team members who want to grow with us.
- Building good relationships with CIC clients, making sure they’re happy by quickly and specifically responding to their questions and needs.
- Handling a variety of client requests creatively and effectively, from office rearrangement to event hosting.
- Stocking and maintaining supplies in kitchens and conference rooms, while also ensuring the upkeep of regular systems like print stations and conference room setups, offering assistance as needed.
- Facilitating new client onboarding, including system registration and office setup, as well as assisting existing clients with office moves and special event preparations in conference rooms.
- Supporting concierge desk operations with a focus on excellent service and assisting other teams with special projects as needed.
- Organizing community events to encourage networking among clients.
- Resetting offices and lab spaces after client move outs, that may include painting and light repair.
- Troubleshooting a variety of facilities related issues which may include things like adjusting door hinges, repairing furniture, and coordinating with building maintenance for HVAC requests.
CIC is a nonprofit association that supports independent colleges and universities in the United States, including liberal arts colleges, comprehensive universities, and specialized institutions, through grants, professional development, and collaboration opportunities. Its programs include the Tuition Exchange Program and the Institute for Chief Academic Officers, funded by member fees and grants. CIC differentiates itself by focusing on independent higher education and by offering a leadership institute and cross-institution networks to enhance financial health and innovation. Its goal is to strengthen the financial health and innovation capabilities of independent higher education institutions and champion the mission of independent colleges.
Company Size
51-200
Company Stage
N/A
Total Funding
N/A
Headquarters
Washington DC, District of Columbia
Founded
1956
Simplify's Take
What believers are saying
- Rider University joined CIC on March 26, 2026, expanding Tuition Exchange network.
- $180,000 Arthur Vining Davis grant funds Campus Free Expression Project.
- DeBruce Foundation webinar promotes Agile Work Profiler for student career guidance.
What critics are saying
- Declining enrollments close independent colleges, eroding CIC's 440-member base in 12–24 months.
- Title IX 2020 regulations reinstated January 2025 impose compliance costs bankrupting small members.
- NAICU and AAC&U lure CIC members with better grants, shrinking network in 12–18 months.
What makes CIC unique
- CIC's Tuition Exchange Program spans 440 institutions across 47 states and seven countries.
- Online Course Sharing Consortium delivered 19,719 courses in 2023–2024 via Acadeum.
- Corporate Affiliate program partners with IPClear and Student Ally for discounted services.
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Benefits
Health Insurance
Dental Insurance
Life Insurance
Disability Insurance
401(k) Retirement Plan
Paid Vacation
Paid Holidays
Company News
Rider University joins Council of Independent Colleges, expanding tuition exchange opportunities. Thursday, Mar 26, 2026 Membership strengthens Rider's institutional network and access to collaborative resources Rider University has joined the Council of Independent Colleges (CIC), a national association of nonprofit colleges and universities committed to advancing institutional excellence and supporting higher education leadership. Through this membership, Rider will participate in the CIC Tuition Exchange Program (CIC-TEP), a network of nearly 420 colleges and universities that allows full-time employees, as well as their spouses and dependents, to attend participating institutions tuition-free. "This is an exciting step forward for Rider and our community," says President John R. Loyack, CPA, MPA. "Joining CIC not only connects us with a respected national network of peer institutions, but also expands opportunities for our faculty and staff by providing meaningful educational benefits for their families." Each participating college or university agrees to accept students from other institutions in the network, creating a broad range of academic options across 47 states and several countries. The program also expands access to undergraduate and graduate programs in fields ranging from the arts and humanities to business, health professions and technology. Founded in 1956, the Council of Independent Colleges supports college and university leaders through conferences, professional development programs and resources that strengthen academic quality, institutional performance and student success. Membership is open to private, nonprofit institutions that demonstrate a commitment to the liberal arts and the broader mission of independent higher education.
Council of Deans of Health launches its first Skills Summit. 18 March 2026 Nations: UK The Council is delighted to launch its first Skills Summit - a one-day event designed for academics in the healthcare education sector who are preparing for Dean-level leadership. Taking place on Thursday 4 June 2026 at Woburn House, London, this inaugural Summit responds directly to the growing need to strengthen and support the academic pipeline by equipping leaders with the skills required to succeed at the highest levels of healthcare education. The programme is purposefully tailored to the realities of healthcare education leadership and is not a generic leadership offering. Content will focus on the specific strategic leadership skills required for Dean-level roles in healthcare education, taking into consideration the additional complexities in its sector around addressing NHS priorities, placements, and regulation. Participants will engage with sector-specific challenges and opportunities from a four-nation perspective, ensuring learning is directly applicable to their career progression. Alongside a high-quality learning experience delivered by prestigious and respected speakers from across the sector, the Summit offers an exciting opportunity for professional growth, reflection, and development. Attendees will also benefit from dedicated networking opportunities, enabling them to connect with like-minded peers from across the UK, share experiences, and build relationships that extend beyond the event itself. Recognising the importance of investing in the future of healthcare education leadership, the Skills Summit is being offered to member institutions at a heavily discounted rate. This reflects the Council's clear commitment to supporting the academic pipeline and ensuring that leaders have access to targeted, high-impact development opportunities at a pivotal stage in their careers. Who should attend the Skills Summit? The Skills Summit has been designed for healthcare academics whose next career stage is a Dean-level role. Individuals should be from career stages such as Head of School/Department, Associate Dean, or Deputy Dean. Get in touch. If you want to know more about this, get in touch! Other relevant news. The Council of Deans of Health has officially launched its new Aspiring Deans Leadership Programme, bringing together the next generation... 17 February 2026 Skills for Care, in partnership with the Council of Deans of Health, has launched the first ever strategy for social... 23 July 2025 The Emerging Deans Leadership Programme, a new year-long initiative from the Council of Deans of Health, was successfully launched online... 27 February 2026 The Council of Deans of Health is pleased to share a new report identifying a set of key actions to... 1 July 2025 This page was updated on: 18 March 2026
Provost receives award from Council of Independent Colleges. The Council of Independent Colleges (CIC) presented Dr. Tynisha Willingham, provost and vice president of academic affairs for EMU, with its Chief Academic Officers Task Force Award at the 2025 Institute for Chief Academic Officers held in Indianapolis from Nov. 1-4. The award honors Willingham for her years of service to the CIC's Chief Academic Officers Task Force. Members of the task force develop programs and chair sessions at the annual institute, which brings together chief academic officers from across the country to learn with and from each other about the most important issues facing their institutions. Some of those topics include leadership development for faculty and staff, data-informed decision making to support students and faculty, and diversity, equity, and inclusion. Willingham served a three-year term on the task force from 2022-25 and chaired it from 2024-25. She has also chaired the women administrators' lunch since 2023. "As a first-generation college graduate who feels it's my calling to make change and create access and opportunity for students from similar backgrounds, this award is not just a recognition, but an affirmation that I'm doing the right work and living out my calling," she said. "It's great to feel that affirmation and support around me." While in Indianapolis, Willingham met with provosts and deans from Marpeck Fund institutions to hear what's happening at other Mennonite schools and problem-solve similar challenges and opportunities. She served on two panels during the institute. One featured chief academic officers reflecting on the leadership challenges they encountered while leading major academic restructuring efforts. The other, a closing plenary panel, explored key lessons officers have learned over time and shared ways they could support each other to be more successful. Willingham attended the conference with Tara Kishbaugh, dean of faculty and student success for EMU. "This year's meeting was impactful in many ways," Willingham said. "The focus was on unlocking student success: hearing and witnessing the ways in which so many of our institutions are pushing up against traditional silos to support students and using technology to engage students in their success. It was exciting to represent EMU, our mission, who we are, and the ways in which we're serving our students and supporting student success." Although the annual conference is not one that students attend, Willingham said that EMU students made a presence through two videos. Recorded interviews with alumna Meredith Lehman '25, EMU's first Rhodes Scholar, and Makinto, an Eastern Mennonite Seminary student, were shown throughout the event. "To see EMU and the voice of our students represented as part of the conference was wonderful," Willingham said. About CIC. The Council of Independent Colleges is an association of more than 700 nonprofit independent colleges and universities, state-based councils, and higher education affiliates that works to support college and university leadership, advance institutional excellence, and enhance public understanding of independent higher education's contributions to society. It offers conferences, seminars, publications, and other programs and services that help institutions improve educational quality, administrative and financial performance, student outcomes, and institutional visibility. Learn more at cic.edu. About the Institute for Chief Academic Officers. Each year, the Institute for Chief Academic Officers invites deans, provosts, and other chief academic officers and leaders from across the country to engage in conversation and collaboration. The theme of this year's conference was "Building Places of Promise: Unlocking Student Success" and addressed critical issues such as navigating academic freedom, managing campus conflict, preparing students for meaningful careers, and thoughtfully integrating AI on campus.
SCICU receives $15,000 Scholarship Challenge Grant from Council of Independent Colleges.
WASHINGTON, DC, UNITED STATES, October 2, 2024 /EINPresswire.com/ - The Council of Independent Colleges (CIC) has announced a strategic partnership with IPClear to be part of the Corporate Affiliate program to offer member institutions discounted services and products.