What You’ll Do:

• Own the technical and scientific success of Synthego’s customers with all our genome engineering products including CRISPRevolution, Engineered Cells and Bioinformatic tools.
• Provide excellent scientific and customer support throughout entire CRISPR experimental workflows, including experimental design, troubleshooting, and analysis.
• Provide timely support to CRISPR researchers through email and phone calls
• Assist with generating and maintaining online customer-facing technical content and resources (Help center articles, protocols, blogs etc)
• Assist with generating internal technical content and training materials 
• Maintain an excellent working knowledge of relevant CRISPR/Genome Engineering publications; keep up to date on the latest reports and research trends from the literature; attend relevant conferences.

About You:

• Ph.D. in a relevant biological field (e.g., Molecular/Cell Biology, Genetics) or MS in a relevant biological field with at least 2 years of hands-on experience with functional genetics in mammalian cell culture and/or stem cells.
• Experience (+3 years) with mammalian cell culture, preferably iPSC or stem cells and cell biology. 
• Strong technical knowledge around experimental design, execution, analysis, and troubleshooting portions of CRISPR (or other gene editing and/or functional genetics) workflows and basic molecular biology techniques. 
• Ability to quickly learn and comprehend scientific concepts
• Excellent communication (verbal and written), problem-solving, collaborative and networking skills – both towards other scientists/customers and internal (sales team, operations, quality, research)
• Keen to help scientists with different backgrounds and expertise levels to successfully perform genome engineering experiments 
• This is a great opportunity if you are looking to transition out of the lab to be closer to customers while remaining technical and up to date with cutting-edge science.

Company Perks & Benefits

• Generous equity at a rapid growth company
• Medical, dental, and vision benefits
• 401k Program
• Paid parental leave
• Flexible paid time off
• Learning and Development resources