Servicenow Senior UX/UI Designer
Posted on 9/15/2023

501-1,000 employees

Enterprise employee service portal company
Company Overview
NewRocket is on a mission to help create the best employee experiences that improve the way the world works. NewRocket delivers meaningful experiences and extraordinary results with ServiceNow by bringing innovative and creative solutions to financial services, healthcare, government, insurance, and technology companies.
Remote in USA
Experience Level
Desired Skills
UI/UX Design
UI/UX & Design
  • 5-10 years of UX/UI Design experience
  • 1-3 years of Agency experience or experience supporting multiple clients at a time
  • Strong understanding of the ServiceNow platform or similar Enterprise Solutions (SaaS)
  • Evidence of polished work examples or portfolio highly preferred
  • Strong written and verbal communication skills with the ability to present solutions to clients
  • Strong attention to detail
  • Strong problem-solving skills; ability to simplify complex situations
  • Strong relationship management skills with all levels
  • Ability to design functional user interfaces for web-based products
  • Proficient in creating wireframes and high fidelity mockups
  • Working knowledge of design system and workflows
  • Ability to deliver high degree of customer satisfaction
  • Comfortable working in a matrixed organization
  • Comfortable working with ambiguity and change
  • Conduct peer reviews to ensure leading practices and quality
  • Facilitate meetings, brainstorms, and design reviews
  • Initiates discussions to define system requirements, problems, and goals
  • Gathers requirements and feedback
  • Create initial design concept, wireframes and high-fidelity prototypes using Figma
  • Develop journey maps and user flows to visualize use cases
  • Present design artifacts and rationale
  • Conduct design QA
  • Manage and maintain the Figma design system
  • Learn and share product knowledge
  • Design sprints and design methodology