The Role

The Senior UX/UI Designer is responsible for executing a UX Strategy based on functional and technical requirements and business objectives. The Designer delivers innovative solutions for complex professional services projects while providing an excellent client and end-user experience.

What You Will Be Doing

• Conduct peer reviews to ensure leading practices and quality
• Facilitate meetings, brainstorms, and design reviews
• Initiates discussions to define system requirements, problems, and goals
• Gathers requirements and feedback
• Create initial design concept, wireframes and high-fidelity prototypes using Figma
• Develop journey maps and user flows to visualize use cases
• Present design artifacts and rationale
• Conduct design QA
• Manage and maintain the Figma design system
• Learn and share product knowledge
• Design sprints and design methodology

What You Bring Along

• 5-10 years of UX/UI Design experience
• 1-3 years of Agency experience or experience supporting multiple clients at a time
• Strong understanding of the ServiceNow platform or similar Enterprise Solutions (SaaS)
• Evidence of polished work examples or portfolio highly preferred
• Strong written and verbal communication skills with the ability to present solutions to clients
• Strong attention to detail
• Strong problem-solving skills; ability to simplify complex situations
• Strong relationship management skills with all levels
• Ability to design functional user interfaces for web-based products
• Proficient in creating wireframes and high fidelity mockups
• Working knowledge of design system and workflows
• Ability to deliver high degree of customer satisfaction
• Comfortable working in a matrixed organization
• Comfortable working with ambiguity and change

Education & Certifications

Bachelor’s degree in Computer Science and/or equivalent work experience

ServiceNow Accreditations preferred

Design Thinking Accreditations preferred

We Take Care of Our People 

NewRocket is committed to a diverse and inclusive workplace. We value and celebrate diversity, believing that every employee matters and should be respected and heard.  We are proud to be an equal opportunity workplace and affirmative action employer, committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin, or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, citizenship, military, or Veteran status. For individuals with disabilities who would like to request an accommodation, please contact [email protected].

The salary range for this job is $118,000.00 to $146,000.00 in the United States, including (but not limited to) California, Colorado, and New York City. The amount offered will depend on additional factors, including job-related skills, experience and relevant education or training. In addition, the successful candidate will be offered a performance-based incentive plan, health insurance, 401k contributions, a flexible (unlimited) paid time off policy, and 10 paid holidays per year. Applicants should apply via NewRocket’s internal or external career sites.