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Director – Solutions
Confirmed live in the last 24 hours
Delaware, USA
Experience Level
Desired Skills
  • 3-7+ years' experience of leading Pre-Sales organizations
  • Deep knowledge of SaaS industry best practice tools, systems and processes for PreSales
  • Expert in technical solutions design, implementation, enablement and adoption
  • Must have high business-level skills within Salesforce or similar CRM
  • Experienced manager of building highly productive, large-scale and geographically diverse teams
  • Experience in developing innovative strategies for driving engagement and adoption of technology solutions by customers
  • Must have intellectual curiosity to learn the myriad nuances of Firstbase. The ideal candidate has some knowledge of B2B remote works, with a hunger to keep learning
  • Highly analytical yet commercially astute to enable prioritization of valuable work and measure/monitor productivity and effectiveness of the PreSales team
  • Strong verbal and written skills with a strong ability to articulate and communicate strategies and plans
  • Understands and has experience navigating the intricacies and sensitivities of change management
  • Must have comfort working in regulated businesses, where innovation and compliance, security and scalability must all work in harmony
  • Deep Dive Technical Discovery with Customers
  • Planning / Architecting Customer Solutions & Design
  • Technical Demos
  • Overseeing Project Management Documentation
  • Implementing Proof of Concepts for Customers
  • Implementation / Testing and Delivery
  • Customer Build / Set-Up
  • Post Implementation Reviews / KPI measurement
  • Anticipate customer needs based on common industry trends
  • Managing, motivating and transforming a large pre-existing team
  • Achievement of milestones to plan, in the context of GTM transformation roadmap
  • Pre-Sales and CRM system and tool adoption to enable monitoring of funnel velocity and win-rates by Sales Operations
  • Delineation of clear roles and responsibilities between Pre-Sales and Operations
  • Crucial KPIs to influence and drive will include:
  • KPI 1: Win-Rate
  • KPI 2: Funnel Velocity
  • KPI 3: Product Gap Revenue Impact
  • Buyer Enablement & Value Engineering
  • Establish Qualification Framework
  • Pre-Sales Tooling owner (e.g. Vivun) to give Prioritization through ICP Fit / ROI Calculators / Speed through cycle
  • Prospect Demo Automation
  • Nurturing Bids
  • Contract Renewal Pipeline Management
  • Content, FAQs and Pitch Support
  • Value Engineering Business Cases - Proof of Value
  • Closed Loop Customer Feedback Collection
  • Bidding, RFPs/Proactive Proposals/Renewals/Vendor Assessments

51-200 employees

Remote employee equipment lifecycle platform
Company Overview
Firstbase is on a mission to help more companies succeed. Firstbase is building the core infrastructure that makes remote and hybrid work possible and sustainable for companies around the world.
  • Competitive salary & equity
  • Hybrid work environment
  • 21 days of PTO + birthday off
  • Build your ideal work setup
  • Health Insurance
  • Company retreats
  • Amazing quarterly bonuse
  • Learning & development