Full-Time

Senior Product Manager-Credit Products

Confirmed live in the last 24 hours

ResQ

ResQ

51-200 employees

Manages repair and maintenance operations for businesses

Industrial & Manufacturing
Enterprise Software

Senior

Miami, FL, USA

Category
Product Management
Product Strategy
Product
Required Skills
Amplitude
Python
Product Management
SQL
Looker
Data Analysis
Requirements
  • 5+ years of Product Management experience taking complex products from conception to successful launch outcomes
  • 7+ years of work experience in fast-paced work environments
  • A background in FinTech, Credit, and/or Payments products
  • Analytical skills and experience using analytical tools (like Looker, Amplitude, etc.)
  • Experience developing a multi-quarter strategy and roadmap to grow and scale your product
  • Good communication skills with proven ability to gain buy-in from critical stakeholders
  • Curiosity and ability to understand the root cause of problems
  • Known as a top performer and contributor, adding value to the team
  • Experience working on software products related to Marketplaces or Restaurant Tech (Nice To Haves)
  • Highly proficient in data analytics tools, including pulling data via SQL, Python, etc. (Nice To Haves)
Responsibilities
  • Understand the customer problem: Dig deep on customer operations, liquidity and payment terms to identify the money management and credit capabilities they need to grow faster
  • Prioritization and Roadmapping: Define your product team’s priorities and roadmap to maximize value for our customers and minimize ResQ’s risks
  • Strategic execution: Drive the strategy that will allow us to open up more flexible money management capabilities to businesses
  • Cross Functional Collaboration: Lead cross-functional priorities with teams including operations, engineering, and data science to maximize value for our customers
  • Accountability: You will own one of the largest P&L products at the company. As the PM, you’ll be accountable for your product’s performance against company objectives and key metrics

ResQ offers a platform for managing repair and maintenance operations tailored for multi-location businesses like restaurants and retail chains. Users can create work orders by categorizing issues or scanning QR codes, which are then approved by the appropriate personnel. The platform connects businesses with a marketplace of vetted vendors and provides real-time data to help reduce repair costs and improve efficiency. ResQ aims to streamline maintenance processes, ensuring better communication among stakeholders and supporting sustainable growth.

Company Stage

Series A

Total Funding

$53.3M

Headquarters

Toronto, Canada

Founded

2018

Growth & Insights
Headcount

6 month growth

-6%

1 year growth

-11%

2 year growth

4%
Simplify Jobs

Simplify's Take

What believers are saying

  • The recent $39 million Series A funding round, co-led by Tiger Global and Canvas Ventures, provides ResQ with significant capital to expand and enhance its platform.
  • Serving over 4,000 restaurant groups, including major brands like Taco Bell and Tim Hortons, demonstrates ResQ's strong market presence and customer trust.
  • The subscription-based model ensures a steady revenue stream, while transaction fees from the vendor marketplace offer additional income potential.

What critics are saying

  • The facility management market is highly competitive, requiring ResQ to continuously innovate to maintain its edge.
  • Dependence on multi-location businesses, particularly in the restaurant industry, makes ResQ vulnerable to economic downturns affecting these sectors.

What makes ResQ unique

  • ResQ's platform uniquely integrates QR code scanning for equipment, streamlining the creation of work orders and enhancing operational efficiency.
  • The company offers a vetted marketplace of verified vendors, providing businesses with reliable options for repair and maintenance services.
  • ResQ's focus on real-time data and insights allows businesses to make informed decisions and optimize their maintenance processes, setting it apart from traditional facility management solutions.

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