Director of Maintenance Field Operations
Updated on 8/29/2023
Advanced Technology Services (ATS)

1,001-5,000 employees

Technology-Driven Industrial Maintenance and MRO Services Provider.
Atlanta, GA, USA
Experience Level
Desired Skills
Applicant Tracking Software (ATS)
People & HR
  • Ensures that site technician skills assessments, training and development plans are in place and are actively used for development, promotion, and performance management purposes
  • Recognizes employees' contributions to the organization and encourages best practice sharing across the organization
  • Collaborates with HR Business Partners to resolve people-related issues and to share business updates as well asfuture actions/opportunities to ensure proactive people support plans are in place
  • Bachelor's degree in business, engineering, operations management, or a related field and eight years of experience with business / operational management in a related industry or an equivalent combination of education and experience
  • Strong understanding of manufacturing work environment
  • Demonstrated leadership ability
  • High emotional intelligence quotient with ability to effectively interact with multiple stakeholders, i.e., technicians, site leadership, ATS senior leadership, and customers
  • Solid financial acumen and experience managing P&Ls and financial forecasting
  • Experience leading change management in an organization
  • Demonstrated capability to think strategically and to articulate strategic plans
  • Extensive travel required
  • Maintenance management experiencepreferred
  • Experience leading managers across multiple locationspreferred
  • Proven experience with operational excellence & continuous improvement methodologies
  • Experience with new customer integrations or startup activities
  • Drives a culture of safety and wellness through personal example and through actively engaging sites in the achievement of safety objectives
  • Fosters preventive measures, encourages education, and completes auditing activity to create an environment for zero incidents
  • Leads and deploys ATS's safety initiatives and employee health and wellness in support of our Beyond Zero initiatives
  • Engages and leads all safety investigations for incidents involving CLSRs/LOTO and accidents
  • Provides leadership in formulating and administering company policies and best practices, including role modeling as well as teaching and setting expectations for ATS Culture behaviors
  • Observes team interactions to monitor engagement and identify potential concerns. Investigates for root cause issues when there are engagement gaps. Actively supports engagement surveys, working with the Site Manager to develop corrective action plans and to ensure completion of identified actions
  • Models the key competencies for ATS leaders, promoting the competency model and coaching others in the consistent demonstration of leadership behaviors
  • Builds a culture of engaged, high performing employees by setting clear expectations, providing opportunities for growth and development, and giving ongoing performance feedback
  • Ensures that all sites develop and execute a site-specific maintenance plan per ATS standards
  • Monitors service level KPIs, Balanced Scorecard and customer dashboards
  • Delivers quarter by quarter financial resultsacross the portfolio of business within the area of responsibility
  • Accountable for improving efficiency and effectiveness of workforce through the management of labor hours, labor utilization, backlog hours, PM optimization, and the implementation of tools and processes designed to improve labor productivity across their portfolio of business
  • Hires new employees with an eye to future potential; identifies current strong performers with growth potential; and executes succession planning to ensure bench strength for critical positions