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Servicenow Business Analyst
Posted on 10/13/2022
INACTIVE
Novetta

201-500 employees

AI-driven data insights
Company Overview
Novetta's mission is to bridge the gap between what our customers can currently do and what they aspire to achieve by solving problems of national significance.
AI & Machine Learning
Data & Analytics
Aerospace

Company Stage

M&A

Total Funding

N/A

Founded

2012

Headquarters

McLean, Virginia

Growth & Insights
Headcount

6 month growth

-3%

1 year growth

-19%

2 year growth

-56%
Locations
Springfield, VA, USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Agile
Requirements
  • 6+ years of experience as a business analyst or product owner or 4+ years of experience as a business analyst or product owner and an Associates degree or 2+ years of experience as a business analyst or product owner and a Bachelors degree or a Masters degree
  • Knowledge of ServiceNow or similar platform
Responsibilities
  • Analyze business processes to identify inefficiencies, redesign and improve business processes
  • Develop a thorough understanding of the customer's requirements
  • Apply industry best practices and use detailed digital platform knowledge to design an optimal solution that supports the business process and meets or exceeds the functional requirements
  • Work hand in hand with customer stakeholders to define business processes and requirements, as well as support the development team to translate the vision of the customer's requirements and help with configuration of the solution
  • Participate in the planning and execution of testing efforts
  • Collaborate with internal stakeholders and team members to build solutions in ServiceNow
Desired Qualifications
  • ServiceNow Certified System Administrator (CSA)
  • Knowledge of SDLC especially Agile methodology and digital platforms (ServiceNow preferred)