Full-Time

Senior Software Engineer

Posted on 3/13/2025

SmartBear

SmartBear

1,001-5,000 employees

Tools for web and API testing

No salary listed

Senior

Bengaluru, Karnataka, India

Category
Customer Experience & Support
Software QA & Testing
Software Engineering
Required Skills
Java
Requirements
  • 4-7 years of experience with hands on experience working in Java 8 platform or higher
  • Bachelor’s Degree in Computer Science, Computer Engineering or related technical field required
  • Should be able to provide on-demand weekend support
  • Willing to do rotational shift and on call
Responsibilities
  • Solve customer escalated issues on priority
  • Assist the Support team in problem resolution by hands-on participation
  • Effectively communicate status, issues, and risks in a precise and timely manner
  • Debug the customer issue using the application code and provide the patch for the customer when required
  • Interact with Engineering, QA and Support team while working on the Support escalated Cases
  • Talk to customer in the call and provide technical explanation on their issue
  • Provide the detailed RCA on the problem
  • Provide the customer patch when needed

SmartBear provides a suite of tools for web and API testing, performance monitoring, and test management, aimed at improving the quality and performance of software applications. Their products help developers and testers ensure that applications are reliable, secure, and perform well. SmartBear's tools support various testing types, including functional testing and continuous testing, and integrate with popular development environments like Jira and CI/CD pipelines. Unlike many competitors, SmartBear focuses on a comprehensive approach that caters to modern development practices such as Agile and DevOps, making it easier for teams to deliver high-quality software efficiently. The company's goal is to be a trusted partner in the software development community, helping over 6 million users and 22,000 companies worldwide achieve their software quality objectives.

Company Size

1,001-5,000

Company Stage

Growth Equity (Venture Capital)

Total Funding

$22.1M

Headquarters

Somerville, Massachusetts

Founded

2003

Simplify Jobs

Simplify's Take

What believers are saying

  • Growing mobile app usage increases demand for SmartBear's testing solutions.
  • GenAI integration enhances automation and efficiency in SmartBear's software testing.
  • Unified testing solutions align with industry trends, boosting SmartBear's market relevance.

What critics are saying

  • Competitors' rapid GenAI adoption could erode SmartBear's market share.
  • Complex mobile app testing may lead to customer dissatisfaction if unmet needs persist.
  • New executive leadership may disrupt existing customer relationships or internal processes.

What makes SmartBear unique

  • SmartBear integrates API, web, and mobile testing into a unified solution.
  • Reflect Mobile offers no-code, GenAI-powered test automation for iOS and Android.
  • SmartBear's tools support Agile and DevOps, enhancing software quality and performance.

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Benefits

Flexible Work Hours

Paid Vacation

Professional Development Budget

Growth & Insights and Company News

Headcount

6 month growth

-2%

1 year growth

5%

2 year growth

5%
PRLog
Jun 11th, 2025
Smartbear Makes Genai-Powered, No-Code Mobile App Testing Accessible To Every Qa Professional

Reflect Mobile brings fast, intuitive native app testing to iOS and Android, making automated mobile testing easier and accessible to all QA teamsContactTracy WemettBroadPR, [email protected] Tracy WemettBroadPR, Inc.End-- SmartBear (https://smartbear.com/), a leading provider of software quality and visibility solutions, launched Reflect Mobile (https://reflect.run/mobile-testing/)featuring HaloAI (https://smartbear.com/ai/), expanding its no-code, GenAI-powered test automation platform to include native mobile apps. Previously for web applications, Reflect (https://reflect.run/)now supports comprehensive, cross-platform testing across web, mobile, and APIs in a single solution. With built-in support for frameworks like React Native and Flutter, users create reusable tests that run across both iOS and Android – no code required. GenAI powers a fast, intuitive experience using codeless actions or record-and-replay, eliminating traditional adoption barriers and enabling QA professionals of any skill level to generate robust, reliable tests."Mobile test automation remains complex and underserved for many QA organizations, even as it becomes a rapidly growing requirement,"said Prashant Mohan ( https://www.linkedin.com/ in/prashantmohan87/ ), VP of Product Management at SmartBear. "Reflect Mobile, a major step in advancing the SmartBear Test Hub ( https://smartbear.com/ test-hub/ ) strategy, which brings API, web, and mobile testing into one unified, intelligent solution, was built to help teams simplify mobile test automation. We're committed to helping teams scale their software quality efforts without increasing complexity across tools and workflows."As mobile usage continues to grow, with 86% of users now spending more time in apps (https://www.browserstack.com/guide/important-stats-every-app-tester-should-know) than on websites, software teams face increasing pressure to deliver high quality mobile experiences

SmartBear
Jun 11th, 2025
SmartBear Makes GenAI-powered, No-Code Mobile App Testing Accessible to Every QA Professional with Reflect Mobile

SmartBear, a leading provider of software quality and visibility solutions, launched Reflect Mobile featuring HaloAI, expanding its no-code, GenAI-powered test automation platform to include native mobile apps.

SmartBear
Jun 3rd, 2025
SmartBear Strengthens Executive Leadership Team with Amazon and Atlassian Veterans to Drive Global AI-Powered Growth

SmartBear, a leading provider of software quality and visibility solutions, has appointed Kelly Wenzel as Chief Marketing Officer and Martin Musierowicz as Chief Revenue Officer.

SmartBear
May 28th, 2025
SmartBear to Showcase AI-Driven Mobile and Test Management Innovations at EuroSTAR 2025

SmartBear to showcase ai-driven mobile and test management innovations at EuroSTAR 2025.

SmartBear
May 8th, 2025
Senior VP of Global Enterprise Sales at SmartBear Joins Panel of Leading Boston Tech Executives at VentureFizz GTM Summit

Senior VP of Global Enterprise Sales at SmartBear joins panel of leading Boston tech executives at VentureFizz GTM Summit.

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