Full-Time

Service Advisor

Confirmed live in the last 24 hours

Aritzia

Aritzia

1,001-5,000 employees

Canadian women's fashion retailer and e-commerce

Consumer Goods

Compensation Overview

$20 - $30Hourly

+ Pay-for-performance + Growth Opportunities

Entry, Junior

Hoffman Estates, IL, USA

Category
Customer Experience
Customer Support
Customer Success & Support

You match the following Aritzia's candidate preferences

Employers are more likely to interview you if you match these preferences:

Degree
Experience
Requirements
  • Proven skills, education, and/or applicable certifications
  • Previous experience operating a point-of-sale system is an asset
  • A commitment to learn and apply Aritzia's Values, Business and People Leadership principles
  • The ability to collaborate fluently with cross-functional partners
  • A commitment to quality and investing in results that add value to the business
  • An understanding and a passion for the industry in which we operate
  • An understanding of Aritzia’s brand vision and style fundamentals with a focus on trends and cultural influences
Responsibilities
  • Deliver extraordinary experiences and make meaningful, memorable moments at the Service Counter
  • Match Clients with their product while directing them to the right Service Counter
  • Carefully prepare and package the product for an Everyday Luxury opening experience
  • Efficiently and accurately process transactions while preserving a world-class client experience
  • Accurately and efficiently manage the end-to-end process of services, supporting with notifying clients of their incoming services, consistently auditing services, and proactively resolving opportunities to mitigate impacts to the client experience
  • Support service counter operations, including managing the line to ensure clients are serviced as quickly as possible and product is returned to the sales floor

Aritzia is a Canadian fashion retailer that offers a wide range of women's clothing and accessories, including sweatpants, t-shirts, and dresses, under various in-house brands like Tna and Babaton. The company operates both physical stores and an online platform, providing a user-friendly shopping experience with personalized recommendations. Aritzia stands out from competitors by focusing on high-quality products and staying ahead of fashion trends, while also engaging customers through loyalty programs. The goal of Aritzia is to deliver stylish apparel that meets the needs of fashion-conscious women.

Company Stage

IPO

Total Funding

$77.4M

Headquarters

Vancouver, Canada

Founded

1984

Simplify Jobs

Simplify's Take

What believers are saying

  • Aritzia's e-commerce growth capitalizes on the trend of online shopping.
  • Expansion into new markets, like Kansas, boosts revenue and brand recognition.
  • Sustainable fashion initiatives enhance brand image and attract eco-conscious consumers.

What critics are saying

  • Increased competition from luxury brands could impact Aritzia's market share.
  • Economic downturns in key markets may reduce consumer spending on luxury apparel.
  • Supply chain challenges from shifting production outside China may increase costs.

What makes Aritzia unique

  • Aritzia offers a unique multi-brand strategy catering to diverse style preferences.
  • The company excels in creating immersive, personalized shopping experiences online and in-store.
  • Innovative product materials like FormaFleece(TM) set Aritzia apart in activewear.

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Benefits

Product Discount

Wellness Program

Flexible Work Hours

Gym Membership