Mission Critical Operations Group Manager

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Regular or Temporary:

Regular

Language Fluency:  English (Required)

Work Shift:

1st shift (United States of America)

Please review the following job description:

JOB SUMMARY
Group leader accountable for operational facility management of single mission critical data center with goal of 100% uptime.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Following is a summary of the essential functions for this job.  Other duties may be performed, both major and minor, which are not mentioned below.  Specific activities may change from time to time.  

1. Minimize risk to critical infrastructure operations by utilizing qualified mission critical operators and key strategic vendors to ensure high availability of mission critical and information technology critical support systems.

2. Identify the maintenance objectives of the facility and incorporate those objectives into a documented plan that includes preventive, predictive and reactive maintenance procedures.

3. Direct maintenance activities of contract service providers (HVAC, UPS, generators, life-safety, environmental, monitoring, electrical and control systems)

4. Monitor, record, analyze, and report on activities, trend results, and recommendations relating to building monitoring systems for critical infrastructure.

5. Ensure strict adherence to critical change management controls to assure proper authorization and execution of work according to defined operating procedures.

6. Provide proper training and oversight of all internal staff and external support contractors performing work in the critical environment to prevent disruption to the building infrastructure and maintain safety of all individuals. 

7. Manage annual capital and expense budget according to a long range strategic plan ensuring long-term site reliability and ongoing staff development.

QUALIFICATIONS

Required Qualifications:

The requirements listed below are representative of the knowledge, skill and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Bachelor's degree in a related engineering field, or equivalent education and related training.

2. Five years related work experience including supervisory experience in a dedicated data center environment managing a technically oriented team. 

3. Strong technical knowledge and operational understanding of data center mechanical and electrical systems

4. Comprehensive knowledge of relevant health and safety laws and policies 

5. Working knowledge of information technology infrastructure

6. Excellent leadership, communication, planning and analytical skills

7. Demonstrate ability to think and act clearly during emergency response situations

Preferred Qualifications:

1. Financial Services Experience

2. Pertinent Trade Licenses (mechanical, electrical and other building systems)

3. Demonstrated completion of recent and relevant continuing education programs 

Additional location can include Charlotte, NC.

General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.

Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace.

EEO is the LawPay Transparency Nondiscrimination ProvisionE-Verify