Founding Sales Development Representative

About Resolve AI

Resolve is building AI that operates as a Production Engineer. It investigates and resolves incidents, and handles operational tasks enhancing system reliability, and making on-call stress-free.

Our founders (Spiros Xanthos and Mayank Agarwal) are the core creators of OpenTelemetry and led Splunk Observability. They have 2 successful exits to Splunk and VMware.

We raised a $35M Seed round in September of 2024 from Greylock, Unusual Ventures and a group of AI and tech pioneers, including: Paul Daugherty (CTO at Accenture), Jeff Dean (Chief Scientist, Google DeepMind), Thomas Dohmke (CEO, GitHub), Matt Garman (CEO, AWS), Reid Hoffman (Founder, LinkedIn) and Fei Fei Li (Professor, Stanford).

Let’s make machines be on-call for humans, not the other way around.

Founding Sales Development Representative:

Joining Resolve AI at this stage of our journey is a once-in-a-lifetime opportunity. You’ve already decided that you want to work at an AI-native company that’s pushing the limits of how engineers work, and now you’re looking for the right one. 

At Resolve, we’ve brought together experienced (and successful) entrepreneurs, experts in understanding our customers, and leading innovators in AI and distributed systems. Now we need the right people to help us tell that story—one prospect at a time. Join Resolve as a founding go-to-market team member, helping us build and execute the playbook to drive repeatable revenue while also building a respected brand within the engineering community.

Responsibilities:

• Use modern tools, including leading sales prospecting products, AI, and your own creativity, to identify high-propensity leads.

• Engage these leads with timely, relevant messaging across channels, including email, calls, social media, and events, to schedule meetings with engineering personas that generate pipeline.

• Rapidly engage and qualify inbound leads to provide immediate value to the prospect while determining their potential fit for Resolve’s offerings.

• Work hand-in-hand with colleagues in GTM to deliver delightful prospect experiences, primarily by sharing feedback to create a cohesive prospect engagement strategy that prospects genuinely value.

• Serve as the ear to the ground for the GTM organization, staying up to date on product knowledge, industry trends, and the competitive landscape, quickly becoming a knowledgeable expert in our customers and our space.

• Record your activity and what you’re learning in a system of record (aka CRM), enabling the Resolve GTM organization to quickly learn what’s working, what’s not, and how to execute at the highest level.

Qualifications:

• 1+ years of experience in a pipeline-generation role, ideally within a tech startup or other fast-paced, high-growth environment.

• Proven Prospecting Skills: Demonstrated ability to source and qualify leads, ideally with your own playbook. You’re the person your peers want to emulate.

• Results-Driven & Metrics-Oriented: You’ve been a top performer because you know what it takes to get there. You track the input to predict the output.

• Adaptable & Resilient: You have the confidence that you’ll figure it out, and the sense of urgency to move quickly to make it happen. You thrive in fast-paced, sometimes ambiguous environments, and are capable of handling change and uncertainty with confidence. You’ll challenge the status quo when things aren’t working, and you’ll be open to new ideas that deliver better results.

• Strong Communicator & Collaborator: You’re fluent in the language of your prospects, both in written and spoken form (maybe even memes?), and you can navigate conversations whether you’re speaking with an engineering leader or an on-call engineer.

• Tech-Savvy: You need to like technology. We’ll give you the tools to be highly successful, but we expect you to use them, and even introduce new tools that give us a leg up. You’ll need some familiarity with CRM systems (e.g., Salesforce, HubSpot), as well as sales engagement tools like Apollo. We expect you to become ultra proficient with tech so that you can exceed your goals in support of company goals.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law.