Senior Manager Instructional Design and Compliance

Job Description

Primary Function of Position:

The Senior Manager of Compliance Training and Instructional Design reports to the Enterprise Global Learning and Development team. This position leads the design, development and maintenance of enterprise essential training for leaders and employees, including corporate compliance training. Corporate compliance training is a shared service dedicated to ensuring all employees—across functions and geographies—are trained, current, and aligned on important compliance and regulatory expectations as a global, medical device manufacturer.  

As a Senior Manager of Compliance Training and Instructional Design, you will lead a shared team of instructional design and learning professionals who work closely with cross-functional departments to design, develop and maintain training that align with Intuitive’s business priorities and regulatory expectations. Your leadership will be instrumental in helping to foster a culture of compliance and learning excellence within the organization.

You will be responsible for the design, development, implementation, and management of comprehensive compliance training programs aimed at enhancing the skills, knowledge, and competency of our employees. You will work cross-functionally with Compliance, Regulatory Affairs, HR, and business unit leaders to identify training needs, establish instructional design standards, and deliver engaging, effective learning experiences. This role will also partner with functional learning teams and centralized Learning Management System administers for coordination, deployment and administration of required trainings. The role will be located in our Sunnyvale office with a set schedule of three days per week in the office. 

Essential Job Duties

Training Strategy & Development

• Lead the design and implementation of a global compliance training strategy aligned with FDA, ISO 13485, EU MDR, and other relevant regulations.
• Develop and maintain a comprehensive compliance training curriculum for all employees, including onboarding, annual refreshers, and role-specific modules.
• Promote a culture of learning, accountability, and training compliance across the organization.
• Establish and enforce instructional design standards and best practices across the enterprise.

Stakeholder Engagement & Needs Assessment

• Partner with key stakeholders across Compliance, Legal, Quality, HR, and business units to assess training needs and regulatory requirements.
• Serve as a trusted advisor to senior leaders on compliance training strategy and effectiveness.
• Facilitate regular reviews with stakeholders to ensure training remains relevant, timely, and impactful.

Instructional Design & Content Development

• Oversee the creation of engaging, learner-centered content using adult learning principles and instructional design models (e.g., ADDIE, SAM).
• Manage the development of eLearning, instructor-led training, microlearning, and performance support tools.
• Ensure content is accessible, inclusive, and aligned with global learning standards.

Program Management & Governance

• Establish an annual compliance training cadence, maintaining a global training calendar and ensure timely delivery and tracking of mandatory training.
• Collaborate with LMS administrators to manage course deployment, reporting, and compliance dashboards.
• Help establish and implement learning evaluation methods and standards appropriate to the learning objectives and outcomes.
• Monitor training effectiveness through metrics, feedback, and audits; drive continuous improvement.

Team Leadership

• Lead and mentor a team of instructional designers and training specialists.
• Regularly define and assign stretch goals for the team and individuals, driving for ever-increasing standards, performance, results, and team competencies.
• Set and hold individuals and teams accountable for achieving very high standards of competencies and overall performance.

Qualifications

Required Skills and Experience

• 7–10 years of experience in learning instructional design, with significant eLearning development experience.
• A minimum of 4+ years in a leadership role overseeing Instructional Design teams, including responsibility for coaching, performance management, and project delivery.
• 3-5+ years of experience managing corporate compliance training, preferably in the medical device, pharmaceutical, or life sciences industry.
• Experience working in a global, matrixed organization.
• Proven success in global stakeholder engagement and cross-functional collaboration.
• Experience developing training aligned with FDA, ISO, and global regulatory standards.
• Strong project management and communication skills.
• Expertise in adult learning theory, instructional design methodologies, and eLearning tools (e.g., Articulate, Captivate, Veeva Vault).
• Ability to translate complex regulatory content into engaging, learner-friendly experiences.

Required Education and Training

• Bachelor’s degree in Training and Education or related field.

Preferred Skills and Experience  

• Advanced degree or certifications (e.g., RAC, CCEP, CPTD) preferred.
• Familiarity with clinical, manufacturing, and commercial compliance topics.
• High attention to detail, strategic mindset, and a passion for learning and development.