Senior Business Development Manager

About Us

Hydrafacial is a global category-creating company focused on bringing innovative products to market and delivering beauty health experiences by reinventing our consumer’s relationship with their skin, their bodies and their self-confidence.

Every person here is a key player in our success.  We are firm believers in making the little things count each day so the big things will follow. If this sounds like you, come check us out! This is the perfect opportunity to work with some of the best leaders in the industry while you gain the global and strategic experience to add to your professional toolbox.
 

Job Description:

The Sr Business Development Manager will be responsible for delivering consistent performance results in sales achievement, territory development and executing strategic objectives of the Beauty Health Company within a defined geographical area. Additionally, they will be responsible for collaborating with Hydrafacial Regional Training Specialists (RTS) and Capital Sales Managers (CSM) for initial device installation and training as well as advanced and continual business planning and marketing support for all practice development activities. The Sr Business Development Manager will also be responsible for driving second system, trade up sales, and increase treatment procedures within a practice to increase consumable/product sales within their assigned territory.

What you’ll do:

Primary Responsibilities:

• Assist in the recruitment, interviewing, and onboarding of new Business Development Managers to ensure team growth and alignment with company objectives.

• Train, mentor, and coach new and existing Business Development Managers to improve sales performance, clinical knowledge, and business development skills.

• Complete quarterly ride-alongs with new Business Development Managers to provide hands-on guidance and performance feedback.

• Act as interim BDM coverage for neighboring territories during leaves of absence or vacancies to maintain business continuity and customer satisfaction.

• Lead and execute strategic sales projects as assigned by the Regional Sales Director to support business growth and market expansion.

• Manage a territory of Hydrafacial customers, introducing them to new products, procedures, and protocols while providing business development and marketing support to drive success with Hydrafacial.

• Help clients position Hydrafacial treatments within their practices to improve clinical outcomes and ensure consistent reordering of consumable products.

• Partner with physician practices and spas to improve both top-line and bottom-line performance through effective utilization of Hydrafacial systems and treatments.

• Drive additional device purchases, including second systems and trade-ups, within the existing customer base. Utilize trunk stock strategically to increase booster penetration and overall treatment utilization.

• Develop and implement individualized business plans focused on strategic positioning, menu planning, and in-office pull-through initiatives to accelerate growth.

• Monitor and review Loyalty program engagement for providers and the My Beauty Health app to optimize customer retention and satisfaction.

• Provide hands-on training independently or in collaboration with Regional Training Specialists (RTS) as needed.

• Deliver full office support including patient consultation training, coaching clinical staff, and front desk operational training.

• Conduct field programs to drive utilization through advanced tactical strategies when available.

• Communicate the value proposition of Hydrafacial clearly to reinforce customer decisions to purchase and use products.

• Plan and book consistent, approved travel throughout the territory to meet customers and drive business results.

• Support Hydrafacial customer events in-person to represent the brand and promote growth within customer businesses.

• Attend annual Global Sales meetings, mid-year/regional meetings, and support tradeshows as needed.

• Collaborate professionally with Inside Sales reps, Customer Support, Sales Support, Accounting, and Technical teams to ensure excellent customer service.

• Educate clients on optimizing their ordering experience through the online platform.

• Maintain daily documentation of visits, calls, and emails in Salesforce as required.

• Actively contribute to process improvements and share best practices across the sales team.

• Perform other duties as assigned.

What you need to know:

Experience/Skills/Education:

Required:

• Minimum 7+ years account management sales experience

• High school diploma or GED required.

• Proven track record of sales achievement

• Ability to provide specific examples of your success helping medical practices or med-spas build a business around your products.

• Manage creation of tools, processes and programs designed to drive patient volume at an owner-operated business level is required.

• Demonstrate high levels of Clinical, Sales and Business Acumen

• Exceptional communication, planning and organizational skills.

• Ability to forge strong relationships with clients to increase utilization.

• Experience being assigned and achievement of sales quota and MBOs.

• Ability to strategically upsell, forecast and leverage resources to achieve goals.

• Ability to travel up to 75% by automobile or via plane required.

• Willingness to attend evening/weekend events if/when it makes sense to develop customer business.

• Residing in San Francisco or nearby areas is strongly preferred

Desired:

• Beauty or aesthetics industry experience

• College degree preferred

#LI-Remote

Hydrafacial is proud to be an equal opportunity employer.  We prohibit discrimination and harassment of any kind based on race, sex, religion, sexual orientation, national origin, gender identity, gender expression, age, disability, genetic information, pregnancy or any other protected characteristic as outlined by color, federal, state or local laws.  We are committed to working with and providing accommodation to applicants with physical and mental disabilities. 
 

Hydrafacial does not accept unsolicited assistance or resumes/CVs from third party search firms. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral or CV/resume submitted by a search firm to any employee at our company without a valid written search agreement. If we need additional support, we will be sure to reach out directly to one of our preferred providers.Please no phone calls or emails.